About this role
Department: Jackson Memorial Hospital - Population Health
Address: 1611 NW 12th Ave, Miami, Florida, 33136
Shift details: Full-Time, Days
Why Jackson:
Jackson Memorial Hospital is the flagship hospital for Jackson Health System and it has been a beacon of medical excellence and community care for more than a century. Throughout its rich and storied history, Jackson Memorial - located in the heart of the City of Miami - has been ground zero for some of the world's greatest medical breakthroughs and important moments in South Florida. We've grown into one of the nation's largest public hospitals, and one of the few that is also a world-class academic medical center with a proud mission and proven success. Jackson Memorial is an accredited, tertiary teaching hospital with 1,500 licensed beds, where nearly every medical specialty is provided by some of the world's most skilled and highly regarded multidisciplinary team of healthcare professionals.
Summary
The Community Health Worker ensures social service and assistance work are provided to individuals and/or families in a community health program. Employees in this classification provide support to families and individuals relating to social service, education, care coordination, and health or mental health care, depending upon the area of assignment. The Community Health Worker serves as a bridge between clients, health care systems, and social services to promote an improved overall experience.
Responsibilities
Conduct community outreach, enrollment, and home visits to educate and provide assistance to clients based on their specific needs. Identify barriers to care, assist in problem-solving, and access appropriate resources, by supporting clients in obtaining needed assistance, such as emergency food, social security benefits, legal services, unemployment benefits, medical attention, and related services. Arrange transportation to medical appointments and other community resources as needed. Work closely with social workers, nurse navigators, and other team members to ensure comprehensive care. Initiate and keep client files up-to-date by documenting visits and follow-up. Maintain communication with clients during duration of program enrollment. Aid in developing programs to motivate clients to avail themselves of social or health services. Maintain contact with community resource agencies to keep informed on methods of referral for clients. Participate in meetings with other staff members to discuss needs of clients and their families. Attend various in-service training sessions. Demonstrate behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise). Perform all other related job duties as assigned.
Experience
Generally requires 0 to 3 years of related experience.
Education
High School diploma is required.
Credentials
Valid license or certification is required as needed, based on the job or specialty.
Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Other facts
About Jackson Health
Jackson Health System does more than make a difference in the lives of our patients- we offer a culture of innovation, exceptional care, mutual respect and teamwork for our employees. With more than 9,000 professionals, we offer opportunities for those seeking an exciting, challenging and life-changing career. At Jackson, we are committed to our employees, just as they're committed to our patients and families.
What you'll do
- The Community Health Worker conducts community outreach and home visits to educate and assist clients based on their specific needs. They serve as a bridge between clients and healthcare systems to promote improved overall experiences.
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