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Operations Generalist at VC-backed AI fintech startup
full-time•London

Summary

Location

London

Type

full-time

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About this role

This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers.
She will pick the best candidates from Jack's network.


The next step is to speak to Jack.


Operations Generalist

Company Description: VC-backed AI fintech startup

Job Description:
As an Operations Generalist, you will play a pivotal role in scaling a high-growth AI startup founded by fintech pioneers. You will manage diverse cross-functional projects ranging from internal process optimization to customer-facing delivery. This is a unique opportunity to build the operational foundation for an industry-disrupting agentic AI platform alongside world-class engineers.

Location: London, UK

Why this role is remarkable:

  • Join a founding team that previously scaled a major digital bank to hundreds of employees and millions of users.

  • Work at the forefront of the AI revolution, helping to implement agentic workflows for highly regulated global industries.

  • High-impact environment with significant equity ownership, private medical insurance, and a culture that champions inclusion and professional growth.

What you will do:

  • Design and implement scalable internal processes across finance, legal, and human resources to support rapid growth.

  • Coordinate closely with AI Delivery Leads and engineers to streamline the deployment of AI agents for enterprise clients.

  • Manage vendor relationships and office operations to ensure the team has the infrastructure needed to maintain high velocity.

The ideal candidate:

  • Proven experience in a fast-paced operations role at a high-growth startup or top-tier technology firm.

  • Exceptional problem-solving skills with the ability to navigate ambiguity and execute on complex, multi-disciplinary projects.

  • Strong communication skills and the operational mindset required to build systems that scale within regulated financial environments.

Who are Jack & Jill?
Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.

And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.

Next steps
Step 1. Visit our website.
Step 2. Click 'Talk to Jack'.
Step 3. Talk to Jack so he can understand your experience and ambitions.
Step 4. Jack will make sure Jill (the AI agent working for the company) considers you for this role.
Step 5. If Jill thinks you're a great fit and her client wants to meet you, they will make the introduction.
Step 6. If not, Jack will find you excellent alternatives. All for free.

We never post fake jobs
This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network.
Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description.
We appreciate this can make them look a bit suspect, but there isn't much we can do about it.

Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.

Other facts

Tech stack
Operations,Process Optimization,Project Management,Vendor Management,Communication,Problem Solving,Cross-Functional Collaboration,Financial Environments

About Jack & Jill/External ATS

Futureheads is a leading Design, Digital and Tech recruitment solutions business. We have been officially named a B Corporation; furthering our commitment toward running our business as a force for good while delivering people before profits service.

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Team size: 11-50 employees
LinkedIn: Visit
Industry: Staffing and Recruiting
Founding Year: 2009

What you'll do

  • As an Operations Generalist, you will manage diverse cross-functional projects and design scalable internal processes to support rapid growth. You will coordinate with AI Delivery Leads and engineers to streamline the deployment of AI agents for enterprise clients.

Ready to join Jack & Jill/External ATS?

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Frequently Asked Questions

What does a Operations Generalist at VC-backed AI fintech startup do at Jack & Jill/External ATS?

As a Operations Generalist at VC-backed AI fintech startup at Jack & Jill/External ATS, you will: as an Operations Generalist, you will manage diverse cross-functional projects and design scalable internal processes to support rapid growth. You will coordinate with AI Delivery Leads and engineers to streamline the deployment of AI agents for enterprise clients..

Why join Jack & Jill/External ATS as a Operations Generalist at VC-backed AI fintech startup?

Jack & Jill/External ATS is a leading Staffing and Recruiting company.

Is the Operations Generalist at VC-backed AI fintech startup position at Jack & Jill/External ATS remote?

The Operations Generalist at VC-backed AI fintech startup position at Jack & Jill/External ATS is based in London, United Kingdom. Contact the company through Clera for specific work arrangement details.

How do I apply for the Operations Generalist at VC-backed AI fintech startup position at Jack & Jill/External ATS?

You can apply for the Operations Generalist at VC-backed AI fintech startup position at Jack & Jill/External ATS directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Jack & Jill/External ATS on their website.