
This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers.
She will pick the best candidates from Jack's network.
The next step is to speak to Jack.
Operations Generalist
Company Description: VC-backed AI fintech startup
Job Description:
As an Operations Generalist, you will play a pivotal role in scaling a high-growth AI startup founded by fintech pioneers. You will manage diverse cross-functional projects ranging from internal process optimization to customer-facing delivery. This is a unique opportunity to build the operational foundation for an industry-disrupting agentic AI platform alongside world-class engineers.
Location: London, UK
Why this role is remarkable:
Join a founding team that previously scaled a major digital bank to hundreds of employees and millions of users.
Work at the forefront of the AI revolution, helping to implement agentic workflows for highly regulated global industries.
High-impact environment with significant equity ownership, private medical insurance, and a culture that champions inclusion and professional growth.
What you will do:
Design and implement scalable internal processes across finance, legal, and human resources to support rapid growth.
Coordinate closely with AI Delivery Leads and engineers to streamline the deployment of AI agents for enterprise clients.
Manage vendor relationships and office operations to ensure the team has the infrastructure needed to maintain high velocity.
The ideal candidate:
Proven experience in a fast-paced operations role at a high-growth startup or top-tier technology firm.
Exceptional problem-solving skills with the ability to navigate ambiguity and execute on complex, multi-disciplinary projects.
Strong communication skills and the operational mindset required to build systems that scale within regulated financial environments.
Who are Jack & Jill?
Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
Next steps
Step 1. Visit our website.
Step 2. Click 'Talk to Jack'.
Step 3. Talk to Jack so he can understand your experience and ambitions.
Step 4. Jack will make sure Jill (the AI agent working for the company) considers you for this role.
Step 5. If Jill thinks you're a great fit and her client wants to meet you, they will make the introduction.
Step 6. If not, Jack will find you excellent alternatives. All for free.
We never post fake jobs
This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network.
Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description.
We appreciate this can make them look a bit suspect, but there isn't much we can do about it.
Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.
Futureheads is a leading Design, Digital and Tech recruitment solutions business. We have been officially named a B Corporation; furthering our commitment toward running our business as a force for good while delivering people before profits service.
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