Supervisor (Warehouse)

Ensures the warehouse team complies with company policies and procedures. Oversees and monitors the operational activities within the warehouse including inventory, order pulling, loading, product restock, receiving and truck check-in.  Assists Warehouse Manager with coaching and counseling team members. Accountable for performance in areas such as productivity, quality, housekeeping, damage prevention and safety.  Works with peers in operations and other departments to resolve challenges and find solutions that will improve the overall operation of the facility.

• Plans, prioritizes and communicates the daily work assignments for his/her direct reports.
• Coordinates efforts with peers to improve overall team performance.
• Ensures work is completed on time and done in a manner that meets expectations regarding quality and safety.
• Focuses on conditions in the building (safety risks, damaged racking, inventory issues, and building issues) and works with senior leadership team to resolve the issues.
• Upholds standards for product code dates and product storage to ensure quality.
• Works closely with warehouse manager to proactively resolve issues in the warehouse and determine best course of action.
• Mentors and coaches his/her team and sets the example for the Company’s core values and leadership competencies.
• Enforces and adheres to company policies and procedures to ensure they are consistently being followed.
• Assists in staffing needs, to include interviewing potential candidates and coordinating with temporaray staffing service as needed.
• Responsible for ensuring timely attendance of his/her warehouse team in any and all scheduled meetings.
• Records performance and attendance related issues for his/her team.  Works with HR to determine appropriate corrective action as needed.  
• Identifies areas for improvement and makes recommendations to the warehouse manager.

• May be required to have a valid Class A license depending on facility needs.
• Performs other duties as assigned Warehouse Manager.
• Takes on additional responsibility during times the Warehouse Manager is absent.

1. Instills Trust – Can be trusted to keep promises and confidences. Is honest and ethical. Behavior is consistently aligned with company core values.
2. Communicates Effectively – Expresses self clearly, both in writing and in speaking.  Actively listens before speaking.  Is thorough, yet concise and is consistently straightforward.  Readily shares information with others.  Makes face-to-face communication a top priority.
3. Leads Change – Always leads change initiatives in a positive way. Proactively communicates change face-to-face in a way that results in buy-in from direct reports. Executes the “Big Change” process consistently and effectively.
4. Customer Focused – Expresses a consistent passion to exceed customer expectations, makes customer satisfaction a priority in all business decisions. Treats all employees as a valued customer.
5. Facilitates Team Success – Builds consensus and leads the team in setting appropriate goals.  Recruits effectively and uses talents of the team wisely.  Resolves conflicts fairly in a spirit of cooperation.  Always places the success of the team ahead of self.
6. Cultivates Individual Talents – Creates an environment conducive to facilitate learning and development. Is an effective coach and mentor and makes training a priority.  Delegates to develop talent effectively.  Provides objective performance feedback on a timely basis. 
7. Achieves Results – Models the core values to achieve the company’s objectives.  Demonstrates mastery of these leadership competencies and uses them effectively to consistently meet or exceed the company goals.

• Able to handle multiple high priority issues at the same time.
• Able to work constructively under stress and pressure.
• Knowledge of OSHA and other safety regulations and laws.  Knowledge of appropriate material-handling techniques.
• Possesses basic computer skills. 
• Treats employees fairly. 
• Able to clearly outline the daily tasks and objectives for warehouse workers.  Able to evaluate the performance of warehouse staff.
• Able to provide constructive, timely feedback and coaching.
• Able to effectively lead and motivate direct reports.
• Able to resolve conflicts between workers. 
• Able to diagnose problems and resolve them in a timely manner.
• Possesses ability to make sound, pragmatic, and timely decisions.
• Able to organize, plan, and prioritize work.
• Communicates effectively; listens attentively when others are speaking.
• Able to interact well with others and build effective working relationships with managers and employees.
• Is self-motivated and able to motivate staff members.
• Possesses solid numerical reasoning skills.  Able to accurately attend to details.
• Possesses knowledge of product, including pull dates, etc.

• While performing the duties of this job, the employee is occasionally required to reach, bend, and lift and carry products averaging to 30 lbs., but can weigh up to a maximum of 49 lbs.
• Able to move throughout warehouses easily.
• Able to operate a forklift, pallet jack, and pallet wrapper.

• Minimum of 2-3 years of warehouse experience with at least 1 year in a supervisory role in warehouse operations.
• Forklift certification preferred.

• Warehouse environment.
• Some exposure to extreme temperatures, dusty conditions, fumes, chemicals, loud noise, machinery with moving parts, and wet and/or humid conditions.