Summary
About this role
Best People + Right Culture. These are the driving forces behind JE Dunn’s success.
By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company’s rewards, we’ve found a sustainable way to grow in our industry for the last 100+ years.
Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in our pursuit of building perfection.
Role Summary
The Site Systems Analyst will provide hardware, software and telecommunication support for remote and branch offices. This position will be responsible for evaluating technical needs, devising and implementing solutions, and performing desktop system installations and upgrades. All activities will be performed in support of the strategy, vision and values of JE Dunn.
- Autonomy & Decision-Making: Makes decisions on routine matters, provides recommendations to supervisor and refers all exceptions to supervisor.
- Career Path: Sr. Site Systems Analyst.
Key Role Responsibilities - Core
SITE SYSTEMS ANALYST FAMILY - CORE
- Partner with project teams and provide with options/packages/scenarios (internet connection, speed, IT service offerings) and costs.
- Partner with logistics on all digital workstation/kiosk and printer setup on jobsites.
- Gather initial requirements for jobsites and then going to providers to get packages built to meet budgets and financial requirements.
- Initiate ongoing communication with IT and external resources.
- Contact the various service providers (internet, phone, etc.) to get packages built, estimate costs, and coordinate the installations with internal project teams and external service providers, including low voltage installation.
- May include management of onsite installations.
- Test final installations to ensure all services and technologies are working properly.
- Assist project teams or employees with technology utilization, training, and provide end user support.
- Coordinate other IT systems network connectivity and systems accesses.
- Monitor and maintain job site IT service throughout the duration of project and make adjustments as necessary.
- Coordinate with project team and internet providers to disconnect the equipment/service.
- May include physical workstation set up
- Provide onsite maintenance and repair of job-site hardware including workstations, printers, telephone systems, and networking.
- Respond to issues that are received by internal Help Desk, but require onsite technical support.
- Enter and maintain data records related to project sites and branch offices including circuits, asset inventory, consultants, and vendors.
- May go out to jobsite and remove the equipment or the project team sometimes disconnect and ship back to headquarters.
- Understands equipment operation.
- Maintains equipment in working order. Troubleshoots equipment problems.
- Uses technology to increase productivity. Adapts to new technology.
Key Role Responsibilities - Additional Core
N/A
Knowledge, Skills & Abilities
- Ability to perform work accurately and completely, and in a timely manner
- Communication skills, verbal and written
- Proficiency in MS Office
- Time management skills
- Ability to prioritize multiple projects
- Organizational skills
- Listening skills
- Demonstrated knowledge of personal computers (PC) and operating systems
- Demonstrated knowledge of PC components and associated hardware
- Ability to troubleshoot and solve technical issues
- Basic knowledge of networking and telecommunications
- Ability to quickly and effectively solve complex problems
- Ability to deliver quality through attention to detail
- Ability to build relationships and collaborate within a team, internally and externally
Education
- Bachelor’s degree in computer technology or related field (Preferred)
- In lieu of the above requirements, relevant experience will be considered
Experience
- 2+ Years help desk or desktop experience (Required)
- 2+ Years working with ISPs, network setup (Preferred)
Working Environment
Benefits Information
The benefits package aligned to this position is Professional Non-Union. Please click the link below for more details.
This role is expected to accept applications for at least three business days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.
JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace.
JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request to [email protected]
JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails.
Other facts
About J.E. Dunn Construction Group Inc P
JE Dunn Construction is a family- and employee-owned company and the sixth-largest domestic general contractor in the United States, with 26 offices nationwide. We provide construction management, design-build, and integrated construction services across a wide range of markets. From design and preconstruction through closeout, we work in close partnership with our clients to deliver safe, high-quality projects nationwide. Building authentic partnerships and a shared commitment to doing the right thing guides our work.
John Ernest (Ernie) Dunn founded JE Dunn Construction Company in Kansas City, Missouri, in 1924. His philosophy was simple: Treat people fairly and offer clients quality service at a fair price. His vision and approach to conducting business still influence our people and our work today.
Since our founding, JE Dunn has grown into a trusted partner with offices in 17 states. Our longevity and continued growth are a direct result of our people and the relationships they build every day. We take a resolute responsibility for our role in each project and for the communities we serve.
At JE Dunn, people come first. As an employee-owned construction company, we’ve spent more than 100 years creating a culture of inclusion and belonging. Our success is powered by our people and our shared commitment to doing the right thing, giving back, and building authentic partnerships in the communities where we live and work. These principles drive our vision to enrich lives through inspired people and places.
We believe successful projects start with people. Our teams take time to understand each client’s journey and remain flexible, accountable, and transparent from start to finish. Through unmatched communication and ongoing collaboration, we bring the right people and the right tools together to support informed decisions, reduce risk, and deliver outcomes aligned with project goals.
Ready to work with us? Learn more at jedunn.com.
What you'll do
- The Site Systems Analyst will provide hardware, software, and telecommunication support for remote and branch offices, including evaluating technical needs and implementing solutions. Responsibilities also include coordinating installations, providing end-user support, and maintaining job site IT services.
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