About this role
Midland Transport is looking for a motivated Summer Student to join our team as a Bilingual Customer Service Representative based at our head office location in Dieppe, NB.
We are looking for someone who has the drive to go above and beyond in providing Superior Quality Service for our customers. The successful applicant will be responsible for providing one call resolution in responding to inquiries from our toll-free customer service line as well as our website.
The position is Monday to Friday day shift for the summer (approximately May 4th - August 28th, depending on your school requirements)
What You Can Expect:
- Receive a competitive wage
- Gain excellent customer service experience in a professional corporate environment
- Learn basic knowledge of the transportation industry
- Work in a supportive, dynamic, safe, and rewarding work environment alongside other students and industry leaders
- Free access to over 4000 Skillsoft on demand e learning courses as part of our commitment to learning and development
- Growth and progression opportunities within Midland Transport and the larger network of the JD Irving group of companies
- Free parking, an onsite fitness center open 24/7, and an onsite cafeteria
At Midland, we’re not just moving freight — we’re building the next generation of transportation. We’ve been one of the most trusted carriers in Canada and the United States for over 55 years. We are driven by superior quality service, innovation, and a commitment to excellence. We’re investing in technology to deliver measurable customer-focused solutions, and we’re also committed to sustainability and growth.
Joining Midland means becoming part of a dynamic company that values safety, continuous improvement, and results. Our employees are the driving force behind our success, and we’re proud to foster a workplace where talent thrives, ideas are valued, and careers are built for the long haul. Whether on the road or in a service centre or office, every Midland employee helps build lasting relationships with our customers. We’re looking for motivated and skilled people who want to contribute to our high-performing team and be part of a business that is growing, evolving, and setting the standard in transportation and logistics.
Let’s drive success together.
Other facts
About J.D. Irving, Limited
J.D. Irving, Limited (JDI) is a diverse family owned company with operations in Canada and the United States. Since 1882 our focus has been on providing quality products and superior service to customers around the world. Our head offices are in Saint John and Moncton, New Brunswick, Canada. J.D. Irving, Limited is made up of a diverse group of companies in various business segments:
Forestry & Forest Products
Transportation
Shipbuilding & Industrial Marine
Retail & Distribution
Industrial Equipment, Construction Services & Building Materials
Specialty Printing
Consumer Packaged Goods
Food Processing
At J.D. Irving, Limited our core values form the foundation of our company’s story and how we operate on a daily basis. J.D. Irving, Limited is committed to growing leaders and providing them with challenging and rewarding career opportunities. With a focus on creating an aligned and engaged workforce across various industries, JDI offers both internal and external competency based development tailored to individual needs. Our external partners are recognized as world-class, assisting us in creating one of the best leadership pipelines in the country. We partner with some of the top educational and training development schools in Canada who are considered to be "leaders in developing leaders".
What you'll do
- The successful applicant will be responsible for providing one call resolution in responding to inquiries from the toll-free customer service line and the website. The role emphasizes delivering superior quality service to customers.
Ready to join J.D. Irving, Limited?
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