This position is responsible for the administration and documentation of certifications/assessments and will work closely with the Testing Center Manager/Director to maintain currency (certified proctor) in skills and procedures for potential and enrolled college students utilizing approved assessment instruments and standardized procedures, and for high stakes workforce certification exams according to required protocols and guidelines.

• Provide certification, assessment, and distance education exam administration according to designated proctor policies and procedures.
• Complete all required high stakes exam proctor training and stay current with exam protocol changes.
• Provide limited hardware and software troubleshooting, including calls to testing company technical support services when problems arise.
• Maintain accurate records of all assessment services provided and supply this information to appropriate college offices on a timely basis.
• Assist with scheduling center activity. Respond to customer queries. Promote, demonstrate, and maintain a professional manner and appearance.
• Assist in keeping the assessment and certifications centers organized, clean, supplied, and well maintained when on campus.
• Other related or appropriate duties may be assigned.

• High School diploma is required.
• Must have good technology skills and the ability to assess and troubleshoot system issues both remotely and in person.
• Must have good written and oral communication skills; above average computer literacy; experience with word processing, spreadsheet, and database software, preferably Microsoft Office.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.