
Do you love animals, enjoy helping people, and want a role where you’re truly part of the team?
Bishopbriggs Veterinary Centre is looking for a friendly and organised Veterinary Receptionist to join our warm and welcoming practice in Bishopbriggs. This is a key front-of-house role where you’ll be the reassuring voice on the phone, the friendly face at the desk, and an important part of the day-to-day life of the clinic.
No two days are the same here. It’s a great opportunity for someone who enjoys variety, multitasking, and working as part of a supportive, close-knit team who genuinely care about their clients, patients and each other.
The Role & Working Pattern
We are looking for someone to work 35 hours over 5 days with the shifts being 7 hour days between 8.30am-7.30pm.
You’ll be required to work one in four Saturdays (9am-1pm) with a half day back. There will be no requirement to work Sundays or Bank Holidays, making this an excellent option for someone looking for balance alongside a busy and rewarding role.
What the Role Involves
As a Veterinary Receptionist, you’ll be the first point of contact for our clients and their pets, offering a calm, friendly and professional welcome in a busy small animal practice.
Your duties will include managing appointments using our booking system, handling phone calls and enquiries, processing payments, and supporting the smooth running of the front desk. You’ll also assist with general administrative tasks and maintain high standards of cleanliness in client-facing areas. Building product knowledge is part of the role, allowing you to confidently support clients where applicable with their concerns.
About You
We’re looking for someone reliable, approachable and proactive, who enjoys working with both people and animals. You’ll ideally have experience in a receptionist and be comfortable using IT systems, and confident handling payments and discussing fees with clients.
Strong communication skills, good organisation, attention to detail and a genuine interest in animal welfare are key. Most importantly, you’ll be a team player who contributes positively to the atmosphere of the practice.
About Bishopbriggs Veterinary Centre
Bishopbriggs Vet Centre has been part of the community for many years and is known for its friendly atmosphere, compassion and team spirit. We are within easy reach by rail, car and bus to Glasgow city. We also have a branch practice in Chryston.
We are dedicated to providing top quality care and to help us deliver this we have well-equipped consult rooms, theatre, lab, radiography, ultrasound and dentistry with separate cat and dog wards.
Our established team includes 16 vets, 8 nurses, 2 animal care assistants and 6 support staff (over both branches), all of whom are passionate about patient care.
In addition to a competitive salary, you will benefit from:
6.6 Weeks annual leave FTE
Additional annual leave for your birthday which will be added to your holiday allowance
Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
Cycle to work scheme
Initiatives focused on employee wellbeing
Non-accidental injury support
Learning and development opportunities via the IVC Evidensia Academy
Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
Pension scheme
Discounted staff pet care
\nAt IVC Evidensia, our vision is to be the world's best veterinary group. That starts with everything we do being focused on our purpose - Healthy Animals, Happy Owners. Follow us here to keep up to date with news from across the world of IVC Evidensia.
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