
Join our team as a part-time Receptionist/Administrator at our Morley branch!
Are you passionate about animals and dedicated to their wellbeing? We are looking for a skilled and compassionate individual to join our veterinary clinic as a Receptionist/Administrator at our Morley branch.
As front of house Receptionist/Administrator, you will play a crucial role in supporting our Veterinary Surgeons, ensuring the smooth operation of our clinic.
Your responsibilities will include but are not limited to:
Providing exceptional customer service to clients at the reception desk and over the telephone.
Appointment planning and scheduling.
Answering and making phones calls, including post-operative calls, responding to emails and managing client queries.
Assisting with billing, cash handling and maintaining accurate records.
Promoting our products and services.
Handling client accounts including debt management.
About the rota
This is a part-time permanent role working Wednesday 8:30am-1:00pm, Thursday 9:15am-6:15pm, Friday 9:15am-6:15pm, Saturday 8:00am-12:30pm.
Our ideal candidate
Previous experience in a similar role with reception duties is essential.
Strong customer service and communication skills are essential.
Ability to multitask efficiently.
Good administration and IT skills.
Experience in cash handling/balancing.
The flexibility to work between the hours of 8am to 6pm is essential.
In addition to a competitive salary, you will benefit from:
6.6 Weeks annual leave FTE
Additional annual leave for your birthday which will be added to your holiday allowance
Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
Cycle to work scheme
Initiatives focused on employee wellbeing
Non-accidental injury support
Learning and development opportunities via the IVC Evidensia Academy
Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
Pension scheme
Discounted staff pet care
\nAt IVC Evidensia, our vision is to be the world's best veterinary group. That starts with everything we do being focused on our purpose - Healthy Animals, Happy Owners. Follow us here to keep up to date with news from across the world of IVC Evidensia.
Take the next step in your career journey