About this role
The Beeches Veterinary Centre is a dedicated RCVS Accredited Small Animal Practice based in Melksham, Wiltshire. We are currently looking for a friendly, organised and proactive Part-Time Receptionist to join our supportive team on a 12-month fixed-term contract.
The Role
You will be joining a well-established and experienced team of receptionists, veterinary nurses and vets. Your responsibilities will include:
Welcoming and assisting clients at reception
Answering and managing telephone calls
Responding to client emails
Booking appointments efficiently
Taking payments
Handling insurance administration
Supporting Pet Health Club administration
About Us
The Beeches Veterinary Centre is a single-site, RCVS Accredited Small Animal Practice with excellent facilities, including:
Separate dog, cat and isolation wards
Dedicated theatre with multi-parameter monitoring and heated operating table
Imaging suite and large preparation room
Dental X-ray and in-house laboratory
Veterinary ambulance
As a practice, we take great pride in delivering excellent patient and client care, while maintaining a fun, welcoming and supportive working environment. We actively encourage the development of staff skills, open communication and ongoing education for both our team members and clients.
Our friendly team comprises two experienced Veterinary Surgeons, six Registered Veterinary Nurses, one Student Veterinary Nurse, a dedicated reception team, and a Practice Director.
Your shift pattern
You will work 25 hours per week, working across 5 days with shifts between 8 am and 7 pm, including Saturday mornings (8 am – 2 pm) on a shared rota basis.
If you are enthusiastic, client-focused and enjoy working as part of a close-knit team in a busy practice environment, we would love to hear from you.
In addition to a competitive salary, you will benefit from:
6.6 weeks annual leave
Additional annual leave for your birthday which will be added to your holiday allowance
Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
Cycle to work scheme
Initiatives focused on employee wellbeing
Non-accidental injury support
Learning and development opportunities via the IVC Evidensia Academy
Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
Pension scheme
*Discounted staff pet care
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Other facts
About IVC Evidensia
At IVC Evidensia, our vision is to be the world's best veterinary group. That starts with everything we do being focused on our purpose - Healthy Animals, Happy Owners. Follow us here to keep up to date with news from across the world of IVC Evidensia.
What you'll do
- The Veterinary Receptionist will welcome and assist clients at reception, manage telephone calls, respond to client emails, and book appointments. Additional responsibilities include handling payments and insurance administration.
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