About this role
We are hiring!
We are looking for a Veterinary Care Assistant with a positive can do attitude, excellent communication skills, and a love of pets and people. Confident and with a naturally caring disposition, you will fit seamlessly alongside our friendly practice teams as you help to provide a quality experience for pet owners and pets alike.
Previous experience working in a busy reception environment managing phone calls and cash handling is desirable. Experience in handling sensitive and confidential information, working to tight deadlines and using IT systems would also be advantageous. In an environment which is often emotionally stressful for clients and pets, the ability to remain calm, confident and friendly under pressure is essential. This is a fixed-term contract for 6 months.
About the rota
A part-time position of 20 hours per week (including a share of Saturdays - with time given back in lieu). The shift pattern will be between practice opening times of Mon-Fri 8:30am-7pm and Saturdays, so flexibility will be required.
An Extraordinary Company to Work For
White Cross Vets are a growing family-run group of practices with a genuine focus on quality care for pets. With our dedication to team members, we are the only veterinary practice to receive a three star rating in the ‘Best Companies Accreditation’ for 5 years running. Not only is White Cross Vets the practice of choice for all pet owners, we are the employer of choice for the UK veterinary profession. To find out more about us visit www.whitecrossvets.co.uk.
In addition to a competitive salary, you will benefit from:
6.6 Weeks annual leave FTE
Additional annual leave for your birthday which will be added to your holiday allowance
Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
Cycle to work scheme
Initiatives focused on employee wellbeing
Non-accidental injury support
Learning and development opportunities via the IVC Evidensia Academy
Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
Pension scheme
Discounted staff pet care
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About IVC Evidensia
At IVC Evidensia, our vision is to be the world's best veterinary group. That starts with everything we do being focused on our purpose - Healthy Animals, Happy Owners. Follow us here to keep up to date with news from across the world of IVC Evidensia.
What you'll do
- Assist in providing quality care for pets and support for pet owners. Manage reception tasks including phone calls and cash handling.
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