Join the friendly and dedicated team at Orchard Vets Ashurst!

We are a well-established, first-opinion small animal practice with a strong focus on high-quality patient care and excellent client service. This is an exciting opportunity to become part of a supportive, busy practice where no two days are the same, and every team member plays a vital role.

The role

Your day-to-day duties will be varied and rewarding, including providing compassionate patient care, assisting with laboratory work, cleaning and maintaining surgical instruments and kits, and supporting the smooth running of our practice. You will be welcoming clients, booking in appointments, handling payments, answering telephone enquiries, and completing a range of administrative tasks.

About the practice

We are proud to be a well-equipped first-opinion practice with an on-site laboratory, digital X-ray, and a fully equipped operating theatre. This allows us to carry out the majority of diagnostic investigations and surgical procedures in-house. We also work closely with several excellent referral centres nearby, enabling access to a wide range of specialist services when required.

Our team

You’ll be joining a friendly and experienced team consisting of 7 Veterinary Surgeons, 7 Registered Veterinary Nurses, 2 Student Veterinary Nurses, and 5 reception/administration staff. We value teamwork, communication, and creating a positive working environment.

About you

The ideal candidate will have previous experience in client-facing or animal care roles and feel confident interacting with a variety of clients. Strong communication and organisational skills are essential. Previous veterinary experience is an advantage but not essential, as full training and support will be provided.

Shift pattern

You will typically work between 8:30 am and 7 pm on Monday, Tuesday, Thursday, and Friday, with some flexibility available. The role may involve occasional travel to our Romsey site. Our support team also participates in a 1 in 5 Saturday rota (8:30 am–12:30 pm) at our Romsey branch. There are no out-of-hours requirements.

In addition to a competitive salary, you will benefit from:

6.6 weeks annual leave 

Additional annual leave for your birthday which will be added to your holiday allowance

Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay 

Cycle to work scheme 

Initiatives focused on employee wellbeing 

Non-accidental injury support 

Learning and development opportunities via the IVC Evidensia Academy 

Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers 

Pension scheme 

Discounted staff pet care