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Medical Receptionist - Strathpine
full-time•Strathpine
About this role
Join an Organisation dedicated to Closing the Gap in Indigenous Health
To perform this role, it is essential that the incumbent is an Aboriginal or Torres Strait Islander person. It is therefore a genuine occupational requirement under section 25 of the Anti-Discrimination Act 1991
About us
Moreton ATSICHS operates a growing network of healthcare clinics for local Aboriginal and Torres Strait Islander people. Our model of care provides holistic health and wellbeing services to support our Community across their lifespan. We bring together primary care, allied health, dental, mental health and wellbeing, maternity and early childhood, disability services, specialist services, and aged care as one team focussed on clients’ individual needs and goals.
We are an integrated team working together to improve the health and wellbeing of our Community. Our network is growing across Caboolture, Morayfield, Strathpine, Deception Bay, and Margate – now there’s an opportunity for you to be part of a great team making a real difference in people’s lives.
About the role
As a medical receptionist within our MATSICHS Team, you will be responsible for provision of a high standard of customer service, effective and efficient administration of client appointments, client data and client claims processing; plus, the provision of general administrative support to the Clinic Team. The position will actively contribute to the achievement of the Clinics business objectives, including increased practice patient numbers, attendance rates and billings.
Your day to day duties may include:
- Adhere to practices to achieve high booking and attendance rates, including checking time requirements for each appointment, coordinating daily lists, ringing patients to confirm attendance, managing changes and follow up appointments, monitoring and managing patient flow.
- Prepare for daily appointments by providing the client files and relevant materials available to clinic health professionals and visiting health professionals
- Provide services to all clients to the clinic including allied health and specialist health services, i.e. General, Family and Child Health, Podiatry, Optometry.
- Ensure PIP, Medicare Claims and Work-cover claims are processed in accurate and timely fashion.
- Ensure claims are reconciled against received income and errors/discrepancies followed up.
About you
To perform this role, it is essential that the incumbent is an Aboriginal or Torres Strait Islander person. It is therefore a genuine occupational requirement under section 25 of the Anti-Discrimination Act 1991
- Current Working with Children’s Check (QLD Blue Card)
- Current Criminal History Check (willingness to obtain)
- Current CPR Certificate
- Current C Class Drivers Licence (QLD)
- Experience working with Aboriginal and Torres Strait Islander people, or a genuine interest in expanding your skills, knowledge and capability to work in our sector.
What we offer
At IUIH we recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees, and people with disability.
- At IUIH ‘Our Collectivity is Our Strength’.
- Work as a valued member of a multi-disciplinary team to improve the health outcomes of Aboriginal and Torres Strait Islander clients.
- We are a diverse and inclusive workplace that invites applications from all people.
- Be part of Australia’s largest community controlled Aboriginal Health Service
- Access to “Growing Our Own Opportunities” through in-house training and programs.
- Weekly Staff Wellness activities and all staff ‘Gather and Grow’ yarns and award ceremonies.
- Competitive salary plus salary sacrifices of $15,899
- 12% Super contribution
To find out more about our services, Community, and work life, visit moretonatsichs.org.au
What you'll do
- As a medical receptionist, you will provide high-quality customer service and manage client appointments and data. You will also support the clinic team with general administrative tasks to achieve business objectives.
About IUIH
The Institute for Urban Indigenous Health (IUIH) leads the planning, development and delivery of comprehensive primary health care services to the Indigenous population of South East Queensland (SEQ).
The Institute was established in 2009 by the four Community Controlled Health Services in SEQ to provide for the needs of Australia's second largest Indigenous population.
Using the IUIH Model of Care we are empowering communities in South East Queensland to take responsibility for the delivery of health services to Indigenous Australians, by Indigenous Australians.
Today, our network includes IUIH, three of our founding Member organisations and additional IUIH-run services:
• Aboriginal and Torres Strait Islander Community Health Service (ATSICHS) Brisbane Limited
• Kalwun Development Corporation Limited (Kalwun Health Service)
• Yulu-Burri-Ba Aboriginal Corporation for Community Health
• Moreton Aboriginal and Torres Strait Islander Community Health Service (MATSICHS)
• Pamela Mam Health Centre.
Ready to join IUIH?
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Frequently Asked Questions
What does a Medical Receptionist - Strathpine do at IUIH?
As a Medical Receptionist - Strathpine at IUIH, you will: as a medical receptionist, you will provide high-quality customer service and manage client appointments and data. You will also support the clinic team with general administrative tasks to achieve business objectives..
Is the Medical Receptionist - Strathpine position at IUIH remote?
The Medical Receptionist - Strathpine position at IUIH is based in Strathpine, Queensland, Australia. Contact the company through Clera for specific work arrangement details.
How do I apply for the Medical Receptionist - Strathpine position at IUIH?
You can apply for the Medical Receptionist - Strathpine position at IUIHdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.