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Administration Support Officer - BioC South
full-time•Queensland
About this role
Join an Organisation dedicated to Closing the Gap in Indigenous Health
To perform this role it is essential that the incumbent is an Aboriginal or Torres Strait Islander person. It is therefore a genuine occupational requirement under section 25 of the Anti-Discrimination Act 1991.
About Us?
The Institute for Urban Indigenous Health Ltd was established by its founding members to provide a coordinated/integrated approach to the planning, development and delivery of comprehensive primary health care services for Aboriginal and Torres Strait Islander populations within the Southeast Qld Region.
IUIH’s Birthing and Early Childhood Services (BECS) aim to support women, infants and families, from preconception and early pregnancy through to early childhood (up to three years of age), to enhance family functioning and promote childhood development and parental wellbeing. Within BECS is the Birthing in Our Community (BiOC) service, the Australian Nurse Family Partnership Program (ANFPP), and the Deadly Fit Mums exercise program. These services and programs operate on both the north and south sides of Brisbane, with hubs at Strathpine and Salisbury.
About the Role?
The position is responsible for the provision of effective and efficient administration and service coordination to contribute to the achievement of Salisbury Mums and Bubs Clinic business objectives, including increased practice patient numbers, attendance rates, transport logistics and billings.
Your day-to-day duties include:
- Implement practices to achieve high booking and attendance rates for multi-disciplinary service provider appointments
- Contribute to the development and ongoing refinement of referral and follow-up pathways between local clinics and Multi-disciplinary service providers
- Support Medical Reception where needed to Maximise all billing opportunities for all appointments – i.e. MBS, CCSS, Workcover.
- Check eligibilities and ensure referrals are in place for clients accessing multi-disciplinary services.
- Coordinate patient registrations and maintain patient contact details
- Conduct regular reviews of calendars to ensure billing opportunities have been maximised
About You?
- Current C Class Drivers Licence (QLD)
- Current Criminal History Check
Desirable, but not mandatory:
- Demonstrated experience working with Aboriginal and Torres Strait Islander people and /or communities
What Can we Offer?
At IUIH we recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees, and people with disability.
- At IUIH ‘Our Collectivity is Our Strength’.
- We are a diverse and inclusive workplace that invites applications from all people.
- Be part of Australia’s largest community controlled Aboriginal Health Service.
- Access to “Growing Our Own Opportunities” through in-house training and programs.
- Weekly Staff Wellness activities and all staff ‘Gather and Grow’ yarns and award ceremonies.
- Opportunities to attend community events such as NAIDOC, Rugby League Carnivals and more.
- Onsite Presto’s Café at our Windsor Office providing a range of hot and cold beverages and healthy breakfast and lunch options.
What you'll do
- The position is responsible for providing effective administration and service coordination to achieve business objectives for the Salisbury Mums and Bubs Clinic. Duties include managing bookings, referrals, and billing opportunities.
About IUIH
The Institute for Urban Indigenous Health (IUIH) leads the planning, development and delivery of comprehensive primary health care services to the Indigenous population of South East Queensland (SEQ).
The Institute was established in 2009 by the four Community Controlled Health Services in SEQ to provide for the needs of Australia's second largest Indigenous population.
Using the IUIH Model of Care we are empowering communities in South East Queensland to take responsibility for the delivery of health services to Indigenous Australians, by Indigenous Australians.
Today, our network includes IUIH, three of our founding Member organisations and additional IUIH-run services:
• Aboriginal and Torres Strait Islander Community Health Service (ATSICHS) Brisbane Limited
• Kalwun Development Corporation Limited (Kalwun Health Service)
• Yulu-Burri-Ba Aboriginal Corporation for Community Health
• Moreton Aboriginal and Torres Strait Islander Community Health Service (MATSICHS)
• Pamela Mam Health Centre.
Ready to join IUIH?
Take the next step in your career journey
Frequently Asked Questions
What does a Administration Support Officer - BioC South do at IUIH?
As a Administration Support Officer - BioC South at IUIH, you will: the position is responsible for providing effective administration and service coordination to achieve business objectives for the Salisbury Mums and Bubs Clinic. Duties include managing bookings, referrals, and billing opportunities..
Is the Administration Support Officer - BioC South position at IUIH remote?
The Administration Support Officer - BioC South position at IUIH is based in Queensland, Australia. Contact the company through Clera for specific work arrangement details.
How do I apply for the Administration Support Officer - BioC South position at IUIH?
You can apply for the Administration Support Officer - BioC South position at IUIHdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.