Pre-Enrolment Data Administrator (Dental Healthcare) - EST Hours (Remote)
full-time•Gauteng
About this role
ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency - we operate as a dedicated extension of our U.S.-based clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch.
We are hiring a Pre-Enrolment Data Administrator to support a U.S.-based dental healthcare enrolment and marketing team. This role is highly data-focused and best suited to someone who thrives in structured administrative work, enjoys working with spreadsheets and systems, and takes pride in accuracy.
This is not a call-heavy or client-facing position. The primary responsibility is to prepare, review, and organise dental facility and patient eligibility data so that enrolment and marketing representatives can accurately enroll eligible individuals within dental practices and facilities.
PLEASE NOTE
- Working Hours: Mon – Fri, 9:00 AM – 6:00 PM EST (4:00 PM – 01:00 AM South African Time). These working hours are subject to change depending on daylight savings and/or the operational requirements of the company.
- Work Environment: This is a fully remote working role.
- You will be required to work on both South African and US public holidays (compensation for SA public holidays in accordance with the BCEA).
- Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
- Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.
Key Responsibilities
- Accurately capture, review, and organise dental facility and enrolment-related data received from internal teams
- Convert large volumes of raw information into structured, easy-to-use data formats for enrolment and marketing activities
- Prepare and maintain spreadsheets and data sets used for eligibility review and enrolment tracking
- Compile enrolment-related documentation into clear, well-organised information packs for internal stakeholders
- Update internal systems to ensure enrolment records, supporting documents, and contact details are accurate and up to date
- Ensure all required data is complete, consistent, and correctly recorded prior to handover for enrolment outreach
- Manage multiple dental facilities and data sets simultaneously while maintaining a high standard of accuracy
- Identify, flag, and report discrepancies, missing information, or data quality issues
- Adhere strictly to data quality, confidentiality, and compliance standards
- Strong administrative and data-entry skills
- Exceptional attention to detail (accuracy is critical in healthcare-related data)
- Fast and accurate typing skills
- Comfortable working with spreadsheets, databases, and online portals
- Ability to manage repetitive tasks without losing focus or accuracy
- Strong written communication skills with excellent spelling and grammar
- Experience in dental administration, healthcare enrolment, medical billing, or compliance environments is advantageous but not essential
If you are not contacted within 14 working days, please consider your application unsuccessful.
What you'll do
- The primary responsibility is to prepare, review, and organize dental facility and patient eligibility data. This ensures that enrolment and marketing representatives can accurately enroll eligible individuals within dental practices and facilities.
About ISTA Personnel Solutions
Welcome to ISTA Solutions, your go-to remote staffing solutions provider. We understand the challenges businesses face when managing their workflows and finding the right people to execute their vision. That's why we exist—to be your dedicated partner in growth.
Here are some reasons why our services are a must-have for your business:
-We provide tailor-made workflow solutions that cater to your unique business requirements, helping you streamline your operations, reduce the turnaround time, and maximize efficiency.
-Our agents are skilled, experienced, and solely focused on your company. They are trained to deliver outstanding results while working closely with your team and adhering to your company's culture.
-We leverage our global resources to provide comprehensive support for your business, including technical assistance, billing services, and recruitment. This way, you can focus on growing your business while we take care of the back-end operations.
At ISTA Solutions, we believe in the power of building strong relationships with our clients. We strive to be your long-term partner in success, providing ongoing support and guidance to help you navigate through any challenges that may arise.
We understand the importance of transparency and honesty in business. That's why we pride ourselves on being open, ethical, and straightforward in all our client interactions.
Without ISTA, healthcare companies commonly face:
-Overburdened workforce
-Increased demand for productivity
-The need to reduce operational costs
-The lack of specialized expertise in-house
-Difficulty finding reliable remote staff
We know that these problems can have a big effect on the growth and success of your business, which is why we're here to offer you complete remote staffing solutions. Whether you need customer service support, technical assistance, or a team of virtual assistants, we have the expertise to help you achieve your business goals.
Ready to join ISTA Personnel Solutions?
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Frequently Asked Questions
What does a Pre-Enrolment Data Administrator (Dental Healthcare) - EST Hours (Remote) do at ISTA Personnel Solutions?
As a Pre-Enrolment Data Administrator (Dental Healthcare) - EST Hours (Remote) at ISTA Personnel Solutions, you will: the primary responsibility is to prepare, review, and organize dental facility and patient eligibility data. This ensures that enrolment and marketing representatives can accurately enroll eligible individuals within dental practices and facilities..
Is the Pre-Enrolment Data Administrator (Dental Healthcare) - EST Hours (Remote) position at ISTA Personnel Solutions remote?
The Pre-Enrolment Data Administrator (Dental Healthcare) - EST Hours (Remote) position at ISTA Personnel Solutions is based in Gauteng, South Africa. Contact the company through Clera for specific work arrangement details.
How do I apply for the Pre-Enrolment Data Administrator (Dental Healthcare) - EST Hours (Remote) position at ISTA Personnel Solutions?
You can apply for the Pre-Enrolment Data Administrator (Dental Healthcare) - EST Hours (Remote) position at ISTA Personnel Solutionsdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.