GMP Floor Care Technician

Hourly Wage

ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $18.50 per hour-$19.50 per hour based on experience.

Work Hours 

The work hours for this position are Mon - Fri + Weekends, 6:00 pm - 5:00 am

Key Purpose

GMP Floor Care Technicians keep the overall floor maintenance of hard surface and carpet (stripping, waxing, buffing, shampooing, extraction & bonneting) of areas that include offices, corridors, lobbies, entrances, stairwells, and other public areas such as break rooms. Will also keep assigned areas, such as offices, commercial spaces, industrial spaces, or institutional buildings, in clean and orderly condition. You will work successfully with fellow employees, clients, and all levels of the organization while understanding and following instructions, both verbal and written; and explain how to complete a task using basic communication skills. 

Success Criteria

• Comply with safety rules, policies, and procedures
• Perform work assignments in a team with other employees
• Maintain clean work area
• Follow all company procedures, policies, and rules
• Take direction and respond to supervision
• Communicate with the lead, supervisor, co-workers, managers, and customers professionally
• Fill in during staff shortage
• Support shift lead in completing punch-list items
• Use proper personal protective equipment
• Present a professional appearance and conduct
• Understand customer service and satisfaction
• Understand reporting systems and the environment
• Instilling trust

Key Areas of Collaboration and Influence

• A solid commitment to the guest experience 
• Always remember safety first
• Build respectful relationships with all teammates and guests
• Willingness to take directions from the Cleaning Lead, Supervisor, or Manager
• Coordinate activities with other internal departments 
• Participate in team meetings 

Ideal Candidate Experience

• Ability to read, write, speak English, and communicate effectively
• Minimum 1 ½ years’ experience in floor care
• Related GMP manufacturing experience is preferred
• High School diploma or equivalent education
• Knowledge of how to strip, wax, and burnish floors with minimal to no assistance
• Knowledge and experience operating various pieces of equipment such as high-speed buffers, extractors, wet vacs, pressure washers, and auto scrubbers.
•  Janitorial or laborer experience in a facility setting is preferred
• Must be a team player and committed to working in a quality environment
• Demonstrates exceptional customer service skills

Key Accountabilities 

• Perform sanitizations per GMP regulations in production areas (Mop and/ or wipe floors, wall ceilings, curtains, etc.)
• Wear Full PPE for extended periods of time
• Strictly adhere to Safety and GMP SOPs and perform related documentation clearly and legibly
• Floor care, including routine mopping (dry and damp), buffing, and burnishing on hard surface floors and stairwells
• Routine restroom cleaning
• Maintenance of floor care equipment
• Follow impairment procedures prior to performing work
• Document all floor cleaning per the schedule provided
• Perform daily audits to ensure floors maintain aesthetic appearance
• Position requires shift, weekend, and holiday work; Overtime may be required at times

Physical Demands & Work Environment

• To perform the necessary functions and tasks of the job you are required to: Stand 33%, Walk >66%, Sit <10%
• Use of hands and fingers to touch, handle, grip, feel, grasp <66%
• Reach above shoulders <33%
• Push/pull and grasp with hands and arms 33-50% 
• Climb or balance <33% Stoop, Kneel, Crouch, or Crawl <33%
• Perform repetitive tasks
• Must be able to push and pull a minimum of 30 pounds
• Must be able to lift a minimum of 10 to 50 pounds
• Frequently lift 0-10 pounds
• Must be able to work under pressure and time deadlines during peak periods
• Must be able to work in controlled environment with special gowning
• No make-up, jewelry, contact lenses, nail polish or artificial fingernails allowed

HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.  

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.