India - Operations Support Executive
full-time•Mumbai
About this role
Who are Inchcape?
At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organizations.
We have an ambitious growth model, and a career here is certainly going to be a rewarding one that will allow you to bring your skills
& experience. We embrace change and are open to new thinking and pushing for positive change in our industry.
Location: Airoli - Navi Mumbai
Main Purpose of Job
To provide the wider Managed Services department support in several activities.
Regulate S.L.A compliance to a standardized level for all agency types. Maintaining and update client data requirements, using the ISS application.
Co-ordinate the onboarding of existing processes into Global Support Services team.
Key Accountabilities:
Maintaining the accuracy of data entries into the ISS systems.
Obtain various shipping and costing documents within in the prescribed time frames Supporting the ISS operation to ensure selected SLA and KPIs are achieved Communicate with ISS operation on selected business processes to ensure smooth
onboarding of new tasks avoiding any business disruptions.
The post holder will carry out any other duties as are within the scope and purpose of the job as requested by the Line Manager and ensure full utilization of all ISS systems according to Standard Operating Procedures.
Key Deliverables
- Customer Focus
- Ethics and Integrity
- Initiative
- Quick Learner
- Result orientation
- Diligence
- Verbal and written communication
L1-Onsite-
Location
Mumbai, Maharashtra
Department
Service Delivery - Managed Services
Employment Type
India - Full Time
Minimum Experience
Executive
What you'll do
- The Operations Support Executive will provide support to the Managed Services department by ensuring compliance with service level agreements and maintaining client data. They will also coordinate the onboarding of processes into the Global Support Services team.
About ISS Group Holdings Limited
ISS, a leading workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable – delivered to high standards by people who care.
The ISS Group was founded in Copenhagen in 1901 and has grown to become one of the world’s leading facility services companies. With over 330,000 people worldwide and operates in over 30 countries across Europe, Asia, North America, Latin America, and the Pacific, serving thousands of both public and private sector customers.
ISS Singapore was established in 1995 and today we are a team of over 8000 strong, spanning over 25 nationalities. We are a company of belonging and we welcome colleagues from all walks of life. ISS is a world with friendly faces and amazing places. We ensure our employees feel safe, surrounded in a diverse and inclusive workplace, where everyone can thrive.
Discover #APlaceToBeYou at ISS. You can be yourself, be what you want to be and be a part of something bigger.
ISS Facility Services Private Limited
1 HarbourFront Place, #09-01/04
HarbourFront Tower One, Singapore 09863
Tel : (65) 6227 9711
Email: [email protected]
Ready to join ISS Group Holdings Limited?
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Frequently Asked Questions
What does a India - Operations Support Executive do at ISS Group Holdings Limited?
As a India - Operations Support Executive at ISS Group Holdings Limited, you will: the Operations Support Executive will provide support to the Managed Services department by ensuring compliance with service level agreements and maintaining client data. They will also coordinate the onboarding of processes into the Global Support Services team..
Is the India - Operations Support Executive position at ISS Group Holdings Limited remote?
The India - Operations Support Executive position at ISS Group Holdings Limited is based in Mumbai, India. Contact the company through Clera for specific work arrangement details.
How do I apply for the India - Operations Support Executive position at ISS Group Holdings Limited?
You can apply for the India - Operations Support Executive position at ISS Group Holdings Limiteddirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.