IP
Front Office
full-time•Mesa
Summary
About this role
Ironwood Cancer & Research Centers has beautiful state-of-the-art integrated Cancer and Women's Centers, with locations strategically located throughout the Valley. Each one provides a superior cancer care environment with a full spectrum of cancer related services for patients. Our multi-disciplinary team approach includes surgical oncology, medical oncology, radiation oncology, women's centers, diagnostic imaging services, social service support, nutritionist, integrative services, and genetic counseling.
Mission Statement: To serve the community by providing quality, comprehensive cancer care which respects the values and needs of each individual.
Overview: We are looking for a motivated, professional and friendly individual to work our Front Office (check-in/out). Will be responsible for the overall flow and efficiency of the front office check-in procedures. Greets each patient and portrays a positive attitude daily. Maintains up-to-date patient information and collects applicable payments. Assists each patient with appointment scheduling and portrays positivity daily. This is a full-time, day-shift position working a Monday - Friday schedule.
Essential Duties and Responsibilities:
- Greet all Patients and Guests
- Check patients out at check-out
- Assist with patient check-in as needed
- Run eligibility for all scheduled AHCCCS patients
- Collect co-pays and daily costs
- Collect any outstanding balances
- Balance daily deposit (cash, checks & credit)
- Keep records of patients picking up scripts, records, etc.
- Organize patient charts and encounters for next day
- Keep patient lobby neat and organized
- Make reminder calls for appointments
Knowledge and Skills:
- Knowledge of medical terminology, phones, computers, and payment collecting skills.
- Basic knowledge of insurance plans in Arizona and benefits as they relate to Medical and Radiation oncology services.
- Must be detail-oriented with the ability to multi-task, good work ethic with job stability and work in a busy job environment.
- Proficiency in Microsoft Office - Word & Excel.
Education and Experience:
- 1-2 years of medical front office experience.
- Women's Center experience preferred.
- Electronic Medical Record experience a plus.
We offer a competitive salary and a comprehensive benefit package including health/dental/vision and life insurance, 401K, and a caring work environment. We are an E.O.E.
Visit our website at www.ironwoodcrc.com. "Outsmarting Cancer One Patient at a Time"
What you'll do
- The Front Office position involves greeting patients, managing check-in and check-out procedures, and maintaining patient records. The role requires ensuring a positive experience for patients while handling payments and appointment scheduling.
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Frequently Asked Questions
What does a Front Office do at IRONWOOD PHYSICIANS,P.C.?
As a Front Office at IRONWOOD PHYSICIANS,P.C., you will: the Front Office position involves greeting patients, managing check-in and check-out procedures, and maintaining patient records. The role requires ensuring a positive experience for patients while handling payments and appointment scheduling..
Is the Front Office position at IRONWOOD PHYSICIANS,P.C. remote?
The Front Office position at IRONWOOD PHYSICIANS,P.C. is based in Mesa, Arizona, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Front Office position at IRONWOOD PHYSICIANS,P.C.?
You can apply for the Front Office position at IRONWOOD PHYSICIANS,P.C.directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.