About this role
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Job Summary
Iron Mountain is seeking an experienced Systems Engineer to join our Digital Information Management Services (IMS) team. In this role, you will be responsible for the administration and maintenance of the Rubrik platform to ensure enterprise-wide data backup, recovery, and compliance.
As a member of the Digital IMS team, you will provide expert technical advice and troubleshooting to maintain a high-quality customer experience across our product infrastructure.
What You’ll Do
In this role, you will:
Responsibility 1: Administer and maintain the Rubrik platform by monitoring and troubleshooting all data protection and recovery operations to ensure enterprise data integrity.
Responsibility 2: Collaborate with internal and external customers to resolve technical malfunctions and carry out production requests related to onboarding, offboarding, and usage standards.
Responsibility 3: Ensure compliance with organizational standards by developing and updating standard operating procedures for platform usage and maintaining an accurate inventory of virtual and physical Information Technology (IT) components.
What You’ll Bring
The ideal candidate will have:
3–5 years of experience in administration, maintenance, and troubleshooting support specifically for the Rubrik data management platform.
Strong knowledge of virtualization technologies, storage systems (including file, object, and block), and operating systems such as Linux and Microsoft Server.
Proven ability in problem-solving within complex environments, including a working knowledge of Local Area Networks (LAN), Transmission Control Protocol/Internet Protocol (TCP/IP), and Wide Area Network (WAN) concepts.
A Bachelor’s degree from an accredited college or university in computer sciences or a related field (preferred), or equivalent professional experience.
Call to Action
Ready to protect the data that powers the world? Apply today to join our team and help us build a more secure digital future!
Category: Information TechnologyOther facts
About Iron Mountain
In the era of AI, your data is your advantage. Yet too often it remains untapped: disconnected from systems, underutilized, untrained, and exposed to risk. Iron Mountain is the trusted partner for organizations of all sizes to unlock what’s possible, transforming information into intelligence and assets into advantage.
How? By seamlessly managing digital and physical assets of all kinds across their lifecycle—making them visible, secure, accessible, and AI-ready. From payments to pathology, mortgages to media, fine art to IT, we’ve helped more than 240,000 customers around the world, including 95% of the Fortune 1000, unlock more value from what’s already within reach. All with unparalleled security, governance, and sustainability at every step.
What can we unlock together?
What you'll do
- The Systems Engineer will be responsible for the administration and maintenance of the Rubrik platform, focusing on monitoring and troubleshooting data protection and recovery operations to ensure enterprise data integrity. This role also involves collaborating with customers to resolve technical issues and fulfilling production requests related to platform usage.
Ready to join Iron Mountain?
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