About Intertek

Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices and over 46,000 people in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification solutions for our customers' operations and supply chains. Intertek Total Quality Assurance expertise, delivered consistently with precision, pace and passion, enabling our customers to power ahead safely. True to the spirit of our founders, we lead the industry with unparallel ATIC services. The spirit ignited by our co-founder Thomas Alva Edison who gave one of the biggest inventions to the world - lightbulb, has guided all the Intertekers for 130 years and we continue to discover the Edison in ourselves every day! The opportunity for you to be a part of this heritage is right there, join our ever-better journey it’s time to unveil your destiny.

Position Purpose:

• Position will be responsible for managing the end-to-end projects of retailers from enquiry till invoicing and collection. 

• Responsible for coordinating with customers/retailers and internal teams for the management of projects and associated SLAs for each project. 

• Developing the strong relationship with each retailer, tapping the opportunities, and working with all stakeholders to convert the opportunities. 

• Incumbent will be responsible for driving the business from the existing retail customer, identifying the new business opportunities with retailers, achieve expected revenue and profit growth. Person will focus strategically in identifying the new opportunities with each customer. 

• Products in focus will be appliances, IT/AV products, batteries, tools, lighting, and many other electrical/electronic products. The services offered is testing, inspection, auditing, benchmarking usability and test protocol development.     

Essential Functions/ Job Responsibilities:

• Co-ordinate retail business from start to end. 

• Understand the requirements, convert into the specific jobs/projects by scoping the jobs. 

• Co-ordinate with technical and operational team for protocol development, project scope, costing, and other project requirements. 

• Proactively interact with all stakeholders of retail and ensure the SLAs are met on continuous basis. 

• Develop and maintain various trackers to manage the requests and projects from start to end. 

• Ensure the SOP and other templates developed are followed and maintained by all stakeholders. 

• Manage with various business lines any work to be executed as part of the project. 

• Capture the retailers’ requirements and pain points to convert as opportunities. 

• Help business stay abreast of market trends and developments.

• Identifying potential customers/ clients for the retail services.

• Regular interaction/visits to existing and potential new customers

• Increase market reach by focusing on untapped markets and retaining existing customers

• Maintain sales related data in CRM tool.

• Proactive communication and responsiveness to customers

Education & Experience:

• 7 – 8 years of experience; preferably from the relevant experience in the areas of sales, project management, projects co-ordination, 

• Direct experience of handling retail projects for a technical service provider is preferred.

• Bachelors in engineering (preferred) and a Management Degree in Business Administration.

Personal characteristics:

• Integrity

• Aggressive

• Proactive.

• Positive outlook

• Good Communication Skills

• Customer Focused

• Must possess market Intelligence.

• Decisive

• Team Player. 

• Ability to work in ambiguous situations.

• Ability to influence the decision making.