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Remote Customer Service Representative
full-timeNiagara-on-the-Lake

Summary

Location

Niagara-on-the-Lake

Type

full-time

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About this role

 

Join our team as a Remote Lifestyles Concierge!


Start Date – February 23, 2026.


Location Requirement : MUST be located in Ontario, Canada


Aspire Lifestyles Services Limited is looking for passionate, customer-focused professionals to join our team as Remote Lifestyles Concierges!


If you thrive in a fast-paced call center environment and love helping others, this is your chance to build a rewarding career from the comfort of your home.


Why join us?


Full-time, 8-hour shifts with a fixed schedule (up to 40 hours/week).

Competitive pay: $20.00/hour + monthly performance bonuses.

Comprehensive benefits plan after only 30 days of employment.

Opportunity to participate in our RRSP program with company match after 1 year.

Paid training and time off.

Career growth opportunities in a supportive, inclusive environment.

No sales required.

Schedule Requirements:


Must be available for full-time work.

Afternoon, evening, and weekend availability required.

Here’s what you bring to the team:


The passion to always put the Card Member’s experience at the forefront of everything you do while maintaining a positive and professional attitude.

The ability to think outside of the box and go above and beyond to provide customer satisfaction.

Strong internet skills - Proficiency in navigating multiple systems simultaneously.

Experience working in a fast paced, structured call center environment servicing customers through inbound and outbound virtual channels (phone and email).


Work-from-Home Requirements:


Private, distraction-free home office with a lockable door.

MUST have a Smart Phone that can operate the most up to date operating system.

High-speed hard wired ethernet internet connection (minimum 25 Mbps download / 5 Mbps upload). Please note that you cannot use Wi-Fi or Wi-Fi Pods/extenders.

No satellite internet connections.

Qualifications:

· High school diploma or equivalent is required.

· Must be able to pass a pre-employment background screening.

· 2 years of customer service experience required.

· 1 year of Call Center experience preferred.

· Prior experience in the Hospitality or Travel industries preferred.


Aspire Lifestyles is committed to ensuring accessibility for all persons and to providing excellence in serving all customers. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Other facts

Tech stack
Customer Service,Call Center Experience,Problem Solving,Communication Skills,Internet Skills,Hospitality Experience,Travel Industry Knowledge,Positive Attitude,Professionalism,Fast-Paced Environment,Inbound Communication,Outbound Communication,Multi-Tasking,Attention to Detail,Time Management,Adaptability

About International SOS

INTERNATIONAL SOS GOVERNMENT SERVICES is a medical practice company based out of 3600 HORIZON BLVD, Trevose, Pennsylvania, United States.

Team size: 11-50 employees
Industry: Medical Practices
Founding Year: 2013

What you'll do

  • The Remote Lifestyles Concierge will provide exceptional customer service in a fast-paced call center environment. The role involves assisting customers through inbound and outbound virtual channels.

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Frequently Asked Questions

What does a Remote Customer Service Representative do at International SOS?

As a Remote Customer Service Representative at International SOS, you will: the Remote Lifestyles Concierge will provide exceptional customer service in a fast-paced call center environment. The role involves assisting customers through inbound and outbound virtual channels..

Why join International SOS as a Remote Customer Service Representative?

International SOS is a leading Medical Practices company.

Is the Remote Customer Service Representative position at International SOS remote?

The Remote Customer Service Representative position at International SOS is based in Niagara-on-the-Lake, Ontario, Canada. Contact the company through Clera for specific work arrangement details.

How do I apply for the Remote Customer Service Representative position at International SOS?

You can apply for the Remote Customer Service Representative position at International SOS directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.