International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS, headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care.

Serve as the onsite operational lead responsible for the daily management, coordination, and oversight of services in support of contract requirements. This role acts as the onsite liaison for key stakeholders while ensuring staff performance, compliance, quality standards, and the timely delivery of all project objectives.

• Responsible for day-to-day medical services operations and as the onsite interface with the prime project management team.
• Responsible for the administration, conduct and performance of all staff, including leave and rest, duty rosters, timekeeping, and travel.
• Coordinating with cross discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.
• Managing and delivering aspects of personnel induction on site.
• Support development of and implement facilities ongoing training plan.
• Meeting with project team members to identify and resolve issues.
• Supporting submission of project deliverables and ensuring that they adhere to quality standards.
• Preparing status reports by gathering, analyzing, and summarizing relevant information.
• Ensuring that all Standard Operating Procedures (SOPs) and Policies are implemented and followed by all staff.
• Supports completion of required organizational compliance education, including assigned requirements that are client-specified, for Joint Commission Healthcare Staffing Services certification or other regulatory bodies.
• Maintain records and ensure requirements are met in support of the prime’s medical logistics efforts.
• Act as primary onsite POC for clinical quality team and support audit efforts.
• Completes required organizational compliance education, including assigned requirements that are client-specified, for Joint Commission Healthcare Staffing Services certification or other regulatory bodies

Basic Requirements/Certifications:

• Minimum 3–5 years in a leadership or deputy management role, supervising multidisciplinary and support staff, preferably in the medical industry
• Demonstrated experience serving as a liaison for internal and external stakeholders.
• Strong operational reporting and coordination experience, including preparation of status reports, tracking deliverables, and coordinating cross-functional teams to meet contractual requirements and deadlines.

Education Required:

• Bachelor's degree in relevant field, preferably business or leadership fields with a background in medical administration preferred.
• Ability to obtain Basic Life Support (BLS) certification.

Physical Requirements:

• Must meet pre-deployment physical requirements
• Work involves sitting and standing for prolonged periods of time.
• May require bending, stooping and lifting to 25 lbs.

Other Special Qualifications:

• US Citizen or Permanent Resident Card is required.
• Valid US Passport with at least 18 months before expiration date. Must maintain a current passport during your stay in Iraq.
• Ability to obtain and maintain a U.S. Government security clearance, specifically a MRPT. Applicants with current clearances are preferred.
• Must be able to relocate to Iraq for the duration of the project.
• Must be able to read, write and speak English to effectively communicate.

Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data.

Benefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS complies with all federal, state, and local minimum wage laws. 

International SOS is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws.