Supervisor, Accounts Receivable, Cash Applications
full-time•Hyderabad
About this role
Job Description
Job Purpose
Intercontinental Exchange has an opportunity for an Accounts Receivable Cash Application Supervisor.
Responsibilities
- Analyze payment exceptions and liaise with customers and management to increase auto-application of payments and process efficiencies.
- Monitor day-to-day processes and review work product of team to ensure productivity and accuracy of executed tasks.
- Research complicated accounts and assist with complex client account reconciliations.
- Coordinate with the GL team to research and reconcile cash account discrepancies.
- Coordinate with internal teams regarding escalated inquiries and/or problems within key tools and systems.
- Serve as backup to Manager in the review and execution of key functions.
- Facilitate the necessary on-the-job training for department staff on new and existing processes, and contribute to the refinement of processes and procedures.
- Communicate via phone or email with the collections team members and/or customers regarding escalated issues.
- Execute key sensitive or new tasks that require accounting knowledge and analytical skill.
- Perform project-based tasks with minimal guidance and oversight.
- Assist with other duties as assigned by management.
- Incorporate feedback received from management to ensure performance and productivity expectations are being met.
Knowledge and Experience
- Associate or Bachelor's degree in Accounting or business-related field.
- At least 8+ years of experience that is directly related to the duties and responsibilities specified.
- Oracle Revenue Management and Billing (ORMB) and High Radius Cash Application experience is a plus but not a requirement.
- The candidate must be detail-oriented and possess strong organizational skills.
- Candidate must be able to handle confidential and sensitive information in a professional manner.
- Strong customer service, interpersonal and communication skills are required.
- Must have the ability to analyze and solve problems, prioritize tasks and work independently.
- Ability to work in a fast-paced team environment and have the flexibility to handle high transaction volume.
- Proven experience adhering to daily, weekly and monthly transaction goals/targets is a must.
Other facts
Tech stack
Payment Exceptions Analysis,Auto-Application Improvement,Process Efficiencies,Work Product Review,Account Research,Client Account Reconciliations,Cash Account Reconciliation,Escalated Inquiry Coordination,Manager Backup,On-the-Job Training,Process Refinement,Collections Communication,Analytical Skill,Project Execution,Detail-Oriented,Organizational Skills
About Intercontinental Exchange Holdings, Inc.
ICE (NYSE: ICE) connects people to data, technology and expertise that create opportunity and inspire innovation.
For terms of use, visit www.ice.com/privacy-security-center/terms-of-use
What you'll do
- The supervisor will analyze payment exceptions, monitor daily processes, and review team work to ensure productivity and accuracy in cash application tasks. This role also involves researching complex accounts, coordinating reconciliations with the GL team, and serving as backup to the Manager for key functions.
Ready to join Intercontinental Exchange Holdings, Inc.?
Take the next step in your career journey
Frequently Asked Questions
What does a Supervisor, Accounts Receivable, Cash Applications do at Intercontinental Exchange Holdings, Inc.?
As a Supervisor, Accounts Receivable, Cash Applications at Intercontinental Exchange Holdings, Inc., you will: the supervisor will analyze payment exceptions, monitor daily processes, and review team work to ensure productivity and accuracy in cash application tasks. This role also involves researching complex accounts, coordinating reconciliations with the GL team, and serving as backup to the Manager for key functions..
Why join Intercontinental Exchange Holdings, Inc. as a Supervisor, Accounts Receivable, Cash Applications?
Intercontinental Exchange Holdings, Inc. is a leading Financial Services company.
Is the Supervisor, Accounts Receivable, Cash Applications position at Intercontinental Exchange Holdings, Inc. remote?
The Supervisor, Accounts Receivable, Cash Applications position at Intercontinental Exchange Holdings, Inc. is based in Hyderabad, India. Contact the company through Clera for specific work arrangement details.
How do I apply for the Supervisor, Accounts Receivable, Cash Applications position at Intercontinental Exchange Holdings, Inc.?
You can apply for the Supervisor, Accounts Receivable, Cash Applications position at Intercontinental Exchange Holdings, Inc. directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Intercontinental Exchange Holdings, Inc. on their website.