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TFC Senior Manager of Foster Parent Recruitment, Family Engagement, and Retention
full-time•Roanoke
About this role
TFC Senior Manager of Foster Parent Recruitment, Family Engagement, and Retention
Annual compensation based on education and experience.
Intercept Health is a family-owned agency serving various mental and behavioral health, substance use, and foster care needs in Virginia. In 1996, what started as a single group home for boys has evolved year after year to fill gaps and meet the service needs of families and communities throughout the Commonwealth of Virginia.
"We help people grow and live their healthiest lives."
Our team members exhibit our VALUES - STOP & ASK:
- Service Excellence - "WOW" clients, customers, and coworkers.
- Team Loyalty - help others succeed.
- Ownership - "see it, own it, solve it, do it."
- Passion - inspire with positive energy and effort.
&
- Authenticity - be genuine and trustworthy.
- Solution Focused - overcome challenges with creativity.
- Kindness - smile, encourage, and respect everyone.
We are currently seeking a TFC Senior Manager of Foster Parent Recruitment, Family Engagement, and Retention to be the statewide change leader for foster parent recruitment, onboarding readiness, and long-term engagement. This role designs and drives consistent systems for lead qualification, orientation, training, documentation readiness, evaluation, approval support, and retention efforts for treatment foster care families-ensuring families are exceptionally prepared to foster youth with special needs and behavioral concerns.
The Senior Manager provides direct supervision of the Foster Family Liaison(s) and foster family training activity and exercises significant influence across teams that impact the foster parent experience (including teams who do not report directly to this position). This role leads recruitment and engagement strategies, secures and manages recruitment events, builds community and business relationships, and helps establish and implement policies and procedures for foster parent training and evaluation. The Senior Manager ensures compliance with all applicable state and federal regulatory standards, licensure agency requirements, COA, contracts, and funding entities, and contributes to a culture of service excellence through continuous improvement, coaching, and gentle disruption of ineffective status quo practices
Education and Experience Required:
A doctorate or master's degree in social work from a college or university accredited by the Council on Social Work Education plus three years of experience in providing casework services to children and families; OR
A doctorate or master's degree in a field related to social work such as, but not
limited to, sociology, psychology, special education, or counseling with at least four
years of experience in providing casework services to children and families in a
child-placing agency; OR
A baccalaureate degree in any field plus five years of experience in providing
casework services to children and families. OR
Experience in the field of foster care or experience in working with behavioral programs, counseling, and/or skills training is preferred. A minimum of one year of program administration is highly desirable
A minimum of a high school diploma required and experience working in customer service, sales, or marketing. Must be comfortable making calls and have excellent communication skills, both verbally and written. Education and/or working experience within the human services field is a plus. Previous experience in a leadership role is a plus.
We offer a competitive benefits package for all full-time employees: * Comprehensive Health Insurance options * Dental & Vision Insurance * Health and Child Care Flexible Spending Accounts * Comprehensive Employee Assistance Program * Employer Group Life Insurance, optional buy-up insurances * Voluntary Long Term & Short-Term Disability * 401(k) Retirement Plan * Optional Pet Insurance * Paid Time Off * 8 observed holidays
To review the full job description and to more about Intercept Health, please visit: www.intercepthealth.com
Intercept Health is proud to be an Equal Opportunity Employer and embraces diversity in the workplace. We are also committed to providing a drug-free, safe workplace for our employees and the clients we serve. For more information about Intercept Health, please visit our website www.intercepthealth.com.
What you'll do
- The Senior Manager leads statewide efforts for foster parent recruitment, onboarding, and long-term engagement. This includes designing systems for training, documentation, and retention efforts for treatment foster care families.
About Intercept Health
Since 1996, Intercept Health has grown from an eight bed group home to a full service provider of specialized programming across the care continuum. Intercept Health offers a variety of specialized services to meet the needs of individuals and families throughout the Commonwealth of Virginia.
We take pride in our company culture and provide competitive benefits and work-life balance to our employees. We can't wait to welcome you to the Intercept Health family!
Ready to join Intercept Health?
Take the next step in your career journey
Frequently Asked Questions
What does a TFC Senior Manager of Foster Parent Recruitment, Family Engagement, and Retention do at Intercept Health?
As a TFC Senior Manager of Foster Parent Recruitment, Family Engagement, and Retention at Intercept Health, you will: the Senior Manager leads statewide efforts for foster parent recruitment, onboarding, and long-term engagement. This includes designing systems for training, documentation, and retention efforts for treatment foster care families..
Is the TFC Senior Manager of Foster Parent Recruitment, Family Engagement, and Retention position at Intercept Health remote?
The TFC Senior Manager of Foster Parent Recruitment, Family Engagement, and Retention position at Intercept Health is based in Roanoke, Virginia, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the TFC Senior Manager of Foster Parent Recruitment, Family Engagement, and Retention position at Intercept Health?
You can apply for the TFC Senior Manager of Foster Parent Recruitment, Family Engagement, and Retention position at Intercept Healthdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.