IG
Merchant Operations Associate
contract•Bellevue•$0k - $0k
About this role
Job Title: Merchant Operations Associate
Position Type: Contract
Location: Los Angeles (Culver City), Seattle (Bellevue), or New York (Times Square).
Salary Range / Rate (Currency): $35 - $40/h
Job ID#:163020
Job Summary (Responsibilities and Requirements):
Job Requirements：
About Us:
Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.
IntelliPro, a global leader in connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/.
Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.
Position Type: Contract
Location: Los Angeles (Culver City), Seattle (Bellevue), or New York (Times Square).
Salary Range / Rate (Currency): $35 - $40/h
Job ID#:163020
Job Summary (Responsibilities and Requirements):
- Support the recruitment and onboarding process of key merchants. Reach out to merchants via email and phone based on provided leads, assist Account Managers in communicating TTS onboarding requirements, follow up on onboarding progress, and help resolve workflow bottlenecks.
- Follow up on key merchant Governance and Experience (GNE) matters: collect and clarify GNE issues faced by key merchants, coordinate with the GNE team and Account Managers to identify root causes, define solutions, support merchants in preparing appeal materials, and draft corrective action reports.
- Assist in key merchant strategic projects: collaborate with cross-functional teams including Merchant, Product, Marketing, and Content teams to gather and consolidate project requirements. For complex tasks, support Account Managers in execution; for routine tasks, independently handle items based on data, such as priority SKU submissions and key merchant reporting under platform rules. -
- Summarize and consolidate process, product, and data issues identified during key merchant onboarding, GNE, and project follow-ups, and work with relevant teams to drive continuous improvements.
Job Requirements：
- 1+ year of experience in internet/e-commerce, retail, merchant/product/content operations, project management, or governance and experience-related roles.
- Bachelor’s degree or above.
- Basic data analysis skills; proficient in system tools, SQL-based integrated data tools (no coding required), and Excel.
- Strong internal communication and collaboration skills; capable of handling cross functional communication with PM, operations, and business teams.
- Proactive attitude and strong project management skills; able to manage multiple tasks in a fast-paced environment.
- English can be used as a working language
About Us:
Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.
IntelliPro, a global leader in connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/.
Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.
What you'll do
- Support the recruitment and onboarding process of key merchants and assist in resolving workflow bottlenecks. Collaborate with cross-functional teams to gather project requirements and drive continuous improvements.
About IntelliPro Group Inc.
IntelliPro Group Inc. is one of the fastest growing IT services and HR solutions companies in Americas & APAC. We provide comprehensive IT services to help clients with IT Strategic Planning, Implementation, Deployment, IT Support on Artificial Intelligence, Big Data, Cloud Computing, Mobile Application Development, Data Mining and Business Intelligence, Enterprise Data Warehouse, and more.
Besides our established IT services, our new business now is quickly extending to one-stop HR Solution Services, including Oversea Branch Setup Consulting, Compensation & Benefits Policy Consulting, Payroll Management Service, Talent Recruiting, and Employer Branding to satisfy our clients’ fast business expansion requirement.
We have built our business on our company-wide commitment to continually overdeliver on the high expectations of our clients, employees, and business partners. The secret to our success is that our unified team works harder, faster, smarter, and more collaboratively than anyone else in the talent acquisition business. In addition to the immense talent and proprietary technology, IntelliPro Group is proud to offer continual professional development and extraordinary benefits to both consultants and full-time employees.
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Frequently Asked Questions
What does IntelliPro Group Inc. pay for a Merchant Operations Associate?
IntelliPro Group Inc. offers a competitive compensation package for the Merchant Operations Associate role. The salary range is USD 0k - 0k per year. Apply through Clera to learn more about the full compensation details.
What does a Merchant Operations Associate do at IntelliPro Group Inc.?
As a Merchant Operations Associate at IntelliPro Group Inc., you will: support the recruitment and onboarding process of key merchants and assist in resolving workflow bottlenecks. Collaborate with cross-functional teams to gather project requirements and drive continuous improvements..
Is the Merchant Operations Associate position at IntelliPro Group Inc. remote?
The Merchant Operations Associate position at IntelliPro Group Inc. is based in Bellevue, Washington, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Merchant Operations Associate position at IntelliPro Group Inc.?
You can apply for the Merchant Operations Associate position at IntelliPro Group Inc. directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.