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Receptionist/Telephone Operator
full-timeMontreal$43k - $53k

Summary

Location

Montreal

Salary

$43k - $53k (CAD)

Type

full-time

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About this role

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.


Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

  • Flexible work arrangements and a hybrid work model

  • Possibility to purchase up to 5 extra days off per year

  • Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

  • Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

43,600 - 53,200

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

5%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.


About the role

We’re looking for a Receptionist to join our growing team!

 

Location: Montréal - 2020 boul. Robert-Bourassa

What you will accomplish with us:

  • Respond to incoming calls or emails and provide required information.

  • Greet incoming visitors at reception and notify the appropriate person of arrival.

  • Maintain and update telephone lists.

  • Maintain reception area and nearby boardrooms.

  • Manage scanning for electronic mail.

  • Provide support for mail room and Administrative Assistants when needed.

  • Other duties as assigned.

 
What you will bring:

  • High school or college diploma, or an equivalent combination of education and experience.

  • Minimum two (2) years of administrative experience.

  • Strong knowledge of Microsoft Office Suite.

  • Excellent communication skills.

  • Can work effectively under pressure in a fast-paced office .

  • Must be highly detail oriented with exceptional organizational and interpersonal skills.

  • [Bilingual (French and English)] Requires responding to calls and providing services to an English-speaking clientele on a regular basis. 

  • No work experience in Canada required, but must have authorization to work in Canada. 

 

#LI-Onsite

Ce poste jouera un rôle essentiel au sein de notre équipe. | This position will fill an essential role in our team.


We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

Other facts

Tech stack
Responding to incoming calls,Responding to emails,Greeting visitors,Maintaining telephone lists,Maintaining reception area,Managing scanning for electronic mail,Mail room support,Administrative support,Microsoft Office Suite,Excellent communication skills,Working under pressure,Detail oriented,Organizational skills,Interpersonal skills,Bilingual (French and English)

About Intact FC

We created a purpose-driven company based on Values and a belief that insurance is about people, not things. This is the foundation on which we have built Intact and it lives every day through our purpose, Values, what we aim to achieve and how.
___
Nous sommes là pour aider les gens, les entreprises et la société à aller de l’avant dans les bons moments et à être résilients dans le moments difficiles. Notre entreprise est basée sur des valeurs et la conviction que l’assurance doit d’abord s’intéresser aux personnes, et non aux choses. C’est dans cette optique que nous avons bâti Intact et ça se reflète chaque jour dans notre raison d’être, nos valeurs, nos facteurs de succès en leadership, notre promesse aux employés, nos objectifs et notre stratégie.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Insurance
Founding Year: 1809

What you'll do

  • The role involves managing front-of-house duties, including responding to incoming calls and emails, and greeting visitors while notifying the appropriate personnel of their arrival. Additional tasks include maintaining administrative records like telephone lists, managing the reception area, handling electronic mail scanning, and providing support to the mail room and administrative assistants.

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Frequently Asked Questions

What does Intact FC pay for a Receptionist/Telephone Operator?

Intact FC offers a competitive compensation package for the Receptionist/Telephone Operator role. The salary range is CAD 44k - 53k per year. Apply through Clera to learn more about the full compensation details.

What does a Receptionist/Telephone Operator do at Intact FC?

As a Receptionist/Telephone Operator at Intact FC, you will: the role involves managing front-of-house duties, including responding to incoming calls and emails, and greeting visitors while notifying the appropriate personnel of their arrival. Additional tasks include maintaining administrative records like telephone lists, managing the reception area, handling electronic mail scanning, and providing support to the mail room and administrative assistants..

Why join Intact FC as a Receptionist/Telephone Operator?

Intact FC is a leading Insurance company. The Receptionist/Telephone Operator role offers competitive compensation.

Is the Receptionist/Telephone Operator position at Intact FC remote?

The Receptionist/Telephone Operator position at Intact FC is based in Montreal, Canada. Contact the company through Clera for specific work arrangement details.

How do I apply for the Receptionist/Telephone Operator position at Intact FC?

You can apply for the Receptionist/Telephone Operator position at Intact FC directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Intact FC on their website.