Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

At Intact Public Entities, we’re ensuring our municipal and community service organizations are protected by providing them with a comprehensive and unique insurance program. We help contribute to their success and that’s something we’re proud of. Working here means predicting and protecting against standard and complex risks with and delivering unsurpassed value-added services.  We can’t do it without you. You’ll get to be a part of a trusted name in insurance with an entrepreneurial culture that’s here to amplify your expertise.

We are looking for a Claims Associate to join our Specialty Lines Claims team in Cambridge, Ontario. This role is ideal for someone starting their professional career or pivoting from another field, who is curious about insurance, interested in specialty claims, and eager to learn.

What matters most is your interest, mindset, and willingness to grow.

About the role

As a Claims Associate, you will work closely with experienced claims professionals who will guide, mentor, and support your development. You will help with day-to-day claims handling tasks while gradually building the skills needed to manage your own portfolio of lower-complexity claims.

This role offers hands-on exposure to specialty insurance, including liability and property claims, and provides a strong foundation for long-term growth within Claims.

What you’ll do here:

• Assist with the investigation, evaluation, and resolution of minor to moderate property and casualty claims, while developing the skills required to manage increasingly complex matters over time.
• Support senior claims professionals with coverage analysis, investigation strategy, and file management, as well as independently handling assigned claims within your authority and experience level.
• Review policies and coverage issues, assist with the preparation of Reservation of Rights and other coverage correspondence, and help develop resolution strategies by assessing liability, damages, applicable limits, and deductibles.
• Work with defence counsel and independent adjusters on investigation and settlement activities, review expert reports and litigation documents, and ensure files are well documented with clear, concise summaries for leadership.
• Assist in maintaining accurate reserves, process payments, respond to external correspondence, and provide thoughtful, professional service to insureds, brokers, and internal partners.
• Opportunities to attend mediations, pre-trials, and other litigation milestones alongside more senior team members as part of your learning and development.
• Work in accordance with internal Claims Best Practices and contribute positively to a collaborative, high-performing team environment.

What you bring to the table:

• You bring curiosity, accountability, and a genuine interest in learning how specialty insurance claims work, even if your background is not traditionally insurance-based.
• University degree or any combination of training and experience deemed relevant for the role. Backgrounds in Legal studies, law clerk programs, paralegal work, or related fields are considered strong assets, as is prior experience in the insurance industry.
• Working toward a Chartered Insurance Professional (CIP) designation or have completed one is an asset but not required.
• You are an enthusiastic learner who is comfortable asking questions, taking initiative, and learning from feedback. You can work well within a team, while also managing your own responsibilities with care and attention to detail.
• You approach problems thoughtfully and creatively, are comfortable navigating ambiguity, and care about people and outcomes.
• You are a skilled communicator, able to adapt your style depending on whether you are speaking with an insured, a broker, legal counsel, or a colleague.
• You are organized, self-motivated, and capable of managing priorities in a fast-paced and evolving environment.

Posting expires February 11th, 2026 11:59 PM EST.

This role is eligible for employee referral bonus. #myReferrals1000

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We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.