Summary
About this role
Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.
Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented below is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.
Salary range (but not limited to):
43,600 - 53,200
About the role
Nous cherchons un(e) Agent(e) soutien administratif I pour rejoindre notre équipe grandissante — parfait pour un(e) étudiant(e) qui veut faire ses premiers pas concrets dans le monde de l’assurance.
Si t’as envie d’apprendre, de toucher au réel et de grandir avec nous, on veut te parler!
Horaire: 14 heures/semaine
Date : Dès que possible
Ce que vous accomplirez chez nous :
Traiter et effectuer efficacement des transactions, des tâches administratives, des tâches cléricales et des suivis dans les différents systèmes de l’indemnisation; afin de supporter les différents intervenants du département de l’indemnisation.
Traiter les demandes, assurer la qualité et l'exactitude des informations.
Procéder à l'ouverture des dossiers réclamations reçues par les courtiers
Réassignation des tâches aux intervenants concernés
Soutenir des projets ou de nouvelles initiatives sur demande.
Ce que vous mettrez à profit :
Technicien administratif ou combinaison équivalente d'études et d'expérience
Excellent service à la clientèle et capacité d'établir des relations
Communication écrite et verbale exemplaire
Hautement organisé et capable de gérer efficacement le flux de travail sans supervision continue
Esprit d'équipe et attitude positive
Capacité et volonté d'apprendre
Maîtrise de MS Office (Word, Excel et PowerPoint)
Aucune expérience de travail au Canada requise, mais nécessité d’avoir l’autorisation de travailler au Canada.
We are an equal opportunity employer
At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.
As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.
We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
Learn more about our recruitment process and your candidate journey here.
Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.
If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.
Other facts
About Intact FC
We created a purpose-driven company based on Values and a belief that insurance is about people, not things. This is the foundation on which we have built Intact and it lives every day through our purpose, Values, what we aim to achieve and how.
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Nous sommes là pour aider les gens, les entreprises et la société à aller de l’avant dans les bons moments et à être résilients dans le moments difficiles. Notre entreprise est basée sur des valeurs et la conviction que l’assurance doit d’abord s’intéresser aux personnes, et non aux choses. C’est dans cette optique que nous avons bâti Intact et ça se reflète chaque jour dans notre raison d’être, nos valeurs, nos facteurs de succès en leadership, notre promesse aux employés, nos objectifs et notre stratégie.
What you'll do
- The role involves efficiently processing transactions, administrative, and clerical tasks, along with follow-ups within claims systems to support various stakeholders in the claims department. Responsibilities also include processing requests, ensuring information quality, opening new claim files received from brokers, and reassigning tasks to relevant personnel.
Ready to join Intact FC?
Take the next step in your career journey