About this role
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
About the Role:
We are hiring a tech lead who will drive major initiatives, identify impactful opportunities, define roadmaps, mentor team members, and develop ML/AI solutions in the incentive space to drive substantial business growth.
We are the ML team within Instacart’s Growth org - a fast-moving, results-driven group building production-ready ML/AI systems to optimize incentive allocation. We tackle unique, high-impact problems, value bottom-up ideas, and partner closely with Product, Marketing, Data Science, and Backend Engineering to drive growth.
About the Job:
- Identifying high-leverage opportunities in incentive optimization, defining the technical roadmap, and driving end-to-end execution of ML/AI solutions to deliver measurable business impact.
Partnering closely with product managers, marketers, data scientists, and backend engineers to deeply understand business needs and build impactful ML applications.
- Leading and mentoring the team, raising technical standards, and improving team execution efficiency.
About You:
Minimum Qualifications:
- Proven track record of identifying high-impact opportunities, defining roadmaps, driving major initiatives, partnering with cross-functional stakeholders, and hands-on developing production-ready ML/AI solutions that deliver measurable business results.
- Strong skills in analytics, modeling, programming, and communication
- Strong ownership, results-driven, and continuously innovating to deliver impact.
Preferred Qualifications:
- Experience in incentive or pricing optimization.
- Experience in causal modeling.
- Experience in LLM and reinforcement learning.
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
Other facts
About Instacart
Instacart, the leading grocery technology company in North America, works with grocers and retailers to transform how people shop. The company partners with more than 1,500 national, regional, and local retail banners to facilitate online shopping, delivery and pickup services from more than 85,000 stores across North America on the Instacart Marketplace. Instacart makes it possible for millions of people to get the groceries they need from the retailers they love, and for approximately 600,000 Instacart shoppers to earn by picking, packing and delivering orders on their own flexible schedule. The Instacart Platform offers retailers a suite of enterprise-grade technology products and services to power their e-commerce experiences, fulfill orders, digitize brick-and-mortar stores, provide advertising services, and glean insights. With Instacart Ads, thousands of CPG brands – from category leaders to emerging brands – partner with the company to connect directly with consumers online, right at the point of purchase. With Instacart Health, the company is providing tools to increase nutrition security, make healthy choices easier for consumers, and expand the role that food can play in improving health outcomes. For more information, visit www.instacart.com/company.
What you'll do
- The role involves identifying high-leverage opportunities in incentive optimization and driving end-to-end execution of ML/AI solutions. The candidate will also lead and mentor the team while improving execution efficiency.
Ready to join Instacart?
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