About this role
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
At Instacart, our ad team’s vision is to connect consumers with the brands they love. We believe in the power of advertising to drive significant results for brands, consumers, and our shareholders alike. As a Sales Systems & Tools Manager II within the Brand Partnerships organization, you will play a key role in building the tools and processes needed to scale our business, and ultimately contributing to Instacart’s growth and success.
As a Sales Systems & Tools Manager II, you will act as a liaison between the technical and non-technical departments. You will partner cross-functionally with IT to design, implement, and maintain best-in-class technology solutions for Instacart’s Ads businesses. You will drive long-term Sales and Marketing transformation projects, as well as day-to-day operations of the tools platform. You will manage the implementation and roadmap for third-party and AI tools, and help influence the strategy to scale Instacart’s tools ecosystem to meet the growing needs of the business.
Systems & Tools (S&T) sits within Brand Partnerships, and is responsible for defining and executing the tooling strategy for sales enablement and effectiveness programs at Instacart. S&T is uniquely positioned to provide centralized tooling support to the sales organization by leveraging our partnerships, harnessing our technical skills, and tapping into our program management expertise. We aim to empower our sales teams by leveraging technology, data, and strategic insights to achieve operational efficiency and revenue growth.
About the Job
- Work with senior Sales and Marketing stakeholders to analyze and document tooling requirements.
- Partner with technical teams in IT to design and deploy high quality Salesforce integrations, Finance teams on budget planning, and Legal teams on contracts management.
- Manage the third-party and AI tools portfolio, including driving tool evaluations, managing vendor relationships, procurement of new tools, running pilots, renewals and sunsetting.
- Drive change management across multiple cross-functional teams and guide the strategic roadmap for the sales tools ecosystem.
- Run the day-to-day support and operations of the tools platform, including user administration, training and adoption.
- Balance long-term and ad-hoc projects independently in a fast paced, dynamic environment, and perform other tasks as needed.
About You
Minimum Qualifications
- Bachelor's degree or higher in Business Administration, Finance, Engineering, or Computer Sciences.
- 5-6 years of applicable experience, preferably in a digital advertising or e-Commerce organization.
- Salesforce Admin 201 Certification or equivalent.
- Familiarity with third-party tools procurement and go-to-market strategies.
- Aptitude with standard Sales and Marketing productivity and enablement tools.
- Strong communication skills, both written and verbal.
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
Other facts
About Instacart
Instacart, the leading grocery technology company in North America, works with grocers and retailers to transform how people shop. The company partners with more than 1,500 national, regional, and local retail banners to facilitate online shopping, delivery and pickup services from more than 85,000 stores across North America on the Instacart Marketplace. Instacart makes it possible for millions of people to get the groceries they need from the retailers they love, and for approximately 600,000 Instacart shoppers to earn by picking, packing and delivering orders on their own flexible schedule. The Instacart Platform offers retailers a suite of enterprise-grade technology products and services to power their e-commerce experiences, fulfill orders, digitize brick-and-mortar stores, provide advertising services, and glean insights. With Instacart Ads, thousands of CPG brands – from category leaders to emerging brands – partner with the company to connect directly with consumers online, right at the point of purchase. With Instacart Health, the company is providing tools to increase nutrition security, make healthy choices easier for consumers, and expand the role that food can play in improving health outcomes. For more information, visit www.instacart.com/company.
What you'll do
- The Sales Systems & Tools Manager II will work with senior stakeholders to analyze tooling requirements and partner with IT to implement technology solutions. They will manage third-party and AI tools, drive change management, and oversee day-to-day operations of the tools platform.
Ready to join Instacart?
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