About this role
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
Instacart is hiring a Program Analyst, Legal Compliance Program to support the Legal Risk and Compliance function and the systems and workflows that enable the compliance program to be visible, efficient and effective. You will focus on execution, data analyst, tooling support, reporting, documentation, and workflow upkeep across the Risk and Compliance teams.
This role sits within Risk and Compliance in the Legal organization. You will partner closely with Legal and business stakeholders to collect and analyze data, support workflows, maintain tools, troubleshoot issues, and track operational improvements. This is an individual contributor role focused on support and execution rather than ownership of strategy or tooling architecture.
This role sits within the Risk & Compliance team and operates as a force-multiplier for the team: you’ll connect data to on-the-ground compliance execution, ensuring that requirements are monitored, evaluated and actioned. This is an individual contributor role, while you won’t have direct reports, but you’ll support complex, multi-org programs and influence senior stakeholders across the company.
About the Job
Support compliance program execution
- Support Legal team Risk & Compliance and ad hoc workflows across a range of legal requests.
- Provide day-to-day support for intake questions, workflow issues, and process clarifications.
- Develop dashboards and trackers to quantify and monitor organizational compliance.
- Maintain trackers and dashboards to monitor workflow volume, turnaround times, and issue trends.
- Support analysis of workflow performance and help track the impact of process improvements.
- Ensure data quality and consistency across reports and trackers.
Maintain compliance data and tracking systems
- Own data hygiene and accuracy across compliance tracking tools (Jira, Asana, Smartsheet, internal databases).
- Update compliance dashboards, status trackers, and reporting systems with current information on program health, certification status, and regulatory obligations.
- Conduct regular data audits to identify and correct inconsistencies, missing information, or outdated records.
- Create and maintain organized repositories of compliance documentation, ensuring easy retrieval and version control.
- Create and maintain internal documentation, guides, FAQs, and training materials.
- Ensure documentation remains accurate, discoverable, and aligned with current workflows.
Program and Project support
- Support Legal Risk & Compliance Programs initiatives by tracking tasks, timelines, dependencies, and deliverables.
- Assist with rollouts, communications, and change support for new tools or workflow updates.
- Provide clear status updates and flag risks or issues as needed.
- Use AI-enabled tools to support drafting, summarization, intake triage, and documentation work.
About You
Minimum Qualifications
- 3-5 years of experience in compliance programs, project management, or a related role.
- Experience pulling reports, maintaining trackers, or working with operational data.
- Strong organizational skills and attention to detail.
- Comfort supporting systems, troubleshooting issues, and following documented processes.
- Experience working in a fast-paced, technology-driven environment.
- Strong written and verbal communication skills.
Preferred Qualifications
- Bachelor's degree in business, operations, or a related field; or equivalent practical experience.
- Exposure to compliance, regulatory, quality, or audit environments (hardware compliance, product compliance, or regulatory affairs is a plus).
- Experience working with external vendors, testing labs, or certification bodies.
- Familiarity with compliance documentation requirements and standards.
- Basic understanding of data visualization tools (Mode, Tableau, etc).
- Experience with process documentation or creating standard operating procedures.
#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
Other facts
About Instacart
Instacart, the leading grocery technology company in North America, works with grocers and retailers to transform how people shop. The company partners with more than 1,500 national, regional, and local retail banners to facilitate online shopping, delivery and pickup services from more than 85,000 stores across North America on the Instacart Marketplace. Instacart makes it possible for millions of people to get the groceries they need from the retailers they love, and for approximately 600,000 Instacart shoppers to earn by picking, packing and delivering orders on their own flexible schedule. The Instacart Platform offers retailers a suite of enterprise-grade technology products and services to power their e-commerce experiences, fulfill orders, digitize brick-and-mortar stores, provide advertising services, and glean insights. With Instacart Ads, thousands of CPG brands – from category leaders to emerging brands – partner with the company to connect directly with consumers online, right at the point of purchase. With Instacart Health, the company is providing tools to increase nutrition security, make healthy choices easier for consumers, and expand the role that food can play in improving health outcomes. For more information, visit www.instacart.com/company.
What you'll do
- Support the execution of the compliance program and assist with various legal workflows. Maintain compliance data and tracking systems while ensuring data quality and consistency.
Ready to join Instacart?
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