About this role
MAJOR FUNCTION:
Reporting to the Director of IT Infrastructure the manager of Telecommunications and Audio Visual participates in planning activities, implementation, design, maintenance and support activities of the telecommunications and audio-visual departments. This responsibility will be in direct support of: Clinical and non-clinical departments and systems including but not limited to Revenue Cycle, HR/Payroll, ERP, Finance. Integration and IT Security infrastructure. The Manager of Telecommunications and AV will design and implement a competitive and industry compliant communications infrastructure for Inspira Health.
As the Telecommunications Manager, you will oversee the installation, maintenance, and optimization of our telecommunications systems, ensuring they function at peak efficiency. Your responsibilities will extend to developing and enforcing telecommunications policies, collaborating with vendors and contractors on technology upgrades, and leading a dedicated team of telecommunications professionals. You will oversee a team of professionals that support a complex environment across multiple facilities and lines of businesses 24x7, 365 days a year.
Additionally, you will be responsible for ensuring that the telecommunications staff is aligned with the organization's objectives, with a focus on delivering high-quality customer service and adhering to established communication protocols. Your role will extend to overseeing budgets, tracking performance metrics, and continuously seeking opportunities for process improvement, all of which are essential in promoting a robust and efficient communication environment within our healthcare system.
QUALIFICATIONS:
Education & Experience:
- Bachelors degree in Computer Science, Information Systems or related area required.
- Experience within a health care organization a plus.
- 10 years of experience managing telecommunications (15yrs a plus).
- 10 years' experience designing, implementing and managing telecommunication services.
- 5 years experience with server, programming, and networking technologies.
- Advanced PC skills and use of Microsoft applications (e.g., Word, Excel, PowerPoint, SharePoint, etc).
Certification/ Licensure:
- N/A
Physical Requirements Place an N, O, F or C in the boxes below N: Never O: Occasionally (<20%) F: Frequently (20%-80%) C: Constantly >80%) | |||||
| Lifting <20lbs | O | Standing | O | Sitting | F |
| Lifting 20-50lbs | O | Climbing | O | Kneeling | O |
| Lifting>50lbs | O | Crouching | O | Reaching | O |
| Carrying | O | Hearing | F | Walking | O |
| Pushing | O | Talking | F | Vision | C |
| Environmental Conditions | |||||
| Noise | N | Varied Temperatures | N | Cleaning Agents | N |
| Noxious odors | N | Patient Exposure | N | Operative Equipment | N |
BENEFITS INFORMATION:
Other facts
About Inspira Health
Inspira Health is a charitable nonprofit health care organization serving communities across southern New Jersey. The system traces its roots to 1899 and comprises three hospitals, two comprehensive cancer centers, eight multi-specialty health centers, and locations throughout South Jersey. These include urgent care; outpatient imaging and rehabilitation; sleep medicine labs; cardiac testing facilities; behavioral health, digestive health and wound care centers; home care and hospice; and more than 35 primary and specialty physician practices in Gloucester, Cumberland, Salem, Camden and Atlantic counties.
Together with our medical staff of more than 1,200 physicians and other health care providers, we provide evidence-based care to help each patient achieve the best possible outcome. Our clinical and support staffs are focused on providing quality care in a safe environment for every patient. And we understand that to provide excellent care to our patients, we must also be sensitive to the needs of their families. The love and support of family can comfort and strengthen patients while aiding the healing process.
In support of our mission to improve the lives of all we serve, the leadership and staff of Inspira Health are dedicated to clinical and service excellence. However, as a leading regional health network, we are committed to doing more than just that. We believe our organization must become a source of inspiration, encouraging everyone to lead healthier lives. This can only be achieved by working together with our communities; by bringing vital services to the towns and neighborhoods we serve; and partnering with like-minded organizations to create a culture throughout our region that fosters good health for everyone.
What you'll do
- The Manager of Telecommunications and Audio Visual will oversee the installation, maintenance, and optimization of telecommunications systems, ensuring peak efficiency. This role includes developing policies, collaborating with vendors, and leading a team to support a complex environment across multiple facilities.
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