Requisition Number: 103586 

Supervisor Operations

Location: The role will be an onsite position located in Hanover Park, IL.         

Insight at a Glance

• 14,000+ engaged teammates globally
• #20 on Fortune’s World's Best Workplaces™ list
• $9.2 billion in revenue
• Received 35+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

About the role

Are you a driven leader with a passion for delivering technical solutions to both internal and external customers? We are looking for a Supv Operations to provide immediate supervision, assign tasks, maintain schedules, and verify the quality of technical service delivery. You will be responsible for ensuring that Insight's personnel are meeting and exceeding client expectations, while providing day-to-day supervision for the team's administrative functions.

As a Supervisor Operations you will:

• Coordinate personnel and processes within the operations area.
• Manage daily activities, assess the efficiency, and implement changes as necessary.
• Develop business practices to address the needs of Service Delivery, including efficient planning, forecasting, and resource management.
• Build and maintain relationships with all departments for effective communication and collaboration.
• Work closely with Service Management to deliver an integrated solution adhering to industry best practices.
• Provide support for both internal and external customers, monitoring activities to maintain highest level of customer satisfaction.
  
  

What we’re looking for

• Bachelor's degree from a four-year college or university.
•  1+ years of related field service operations experience and/or training; or an equivalent combination of education and experience.
• Exceptional interpersonal and communication skills.
• Strong analytical, multitasking, and time management skills.
• Demonstrated leadership ability and team player.
• Strong computer skills, including proficiency in SAP.

 What you can expect
We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include: 

• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes: Hanover Park || Illinois (US-IL) || United States (US) || Distribution Center || None || US - Hanover Park, IL ||