About this role
Inova Loudoun Hospital Retail Pharmacy team is seeking a dedicated Pharmacy Liaison 1 to join the team. This role will be full-time day shift from Monday – Friday.
Inova is consistently ranked as a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.
Featured Benefits:
Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
Retirement: Inova matches the first 5% of eligible contributions – starting on your first day.
Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities.
Pharmacy Liaison 1 Job Responsibilities:
- Utilizes clinical documentation to obtain prior authorization approvals and appeals.
- Assists patients with timely pharmacy access to medications and documents all related communications with patients, physicians, finance, nursing, case management in appropriate platform.
- Works with payers to obtain coverage for patients and appropriate emergency one-time overrides when needed and resolves prescription insurance billing problems.
- Cleans equipment, maintains all required temperature logs, and maintains accurate inventory values and drug procurement as per policies and procedures.
- Maintains accurate and up to date patient profiles and allergy and up to date medication reconciliation lists.
Minimum Requirements:
Education: High School or GED.
Experience: Three (3) years’ experience working as a Pharmacy Technician and One (1) year experience with Pharmacy Billing.
Certification: Registered Pharmacy Technician in the state of Virginia. Basic Life Support (BLS) within 3 months of hire.
#LI-MF1
We are Inova, Northern Virginia’s leading nonprofit healthcare provider. Every day, our 26,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better — to shape a more compassionate future for healthcare.
Inova Health System is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.
Other facts
About Inova Health System
We are Inova, Northern Virginia and the Washington, D.C. metropolitan area’s leading nonprofit healthcare provider. With expertise and compassion, we partner with our patients to help them stay healthy. We treat illness, heal injury and look at a patient’s whole health to help them flourish. Through our expansive network of hospitals, primary and specialty care practices, emergency and urgent care centers, and outpatient services, Inova provides care for more than 1 million unique patients every year. Total patient visits exceed 4 million annually, demonstrating our ability to deliver the best clinical care and ensuring a seamless experience for all who rely on us for their healthcare needs.
Consistently ranked and recognized as a national healthcare leader in safety, quality and patient experience, Inova’s world-class care is made possible by the strength and breadth of our network, our 26,000 team members, our technology and our innovation. In 2025, Inova was named the Health System of the Year by Press Ganey, a national leader in healthcare experience, recognizing our excellence in patient care, team member engagement, and commitment to continuous improvement.
Inova is home to Northern Virginia’s only Level 1 Trauma Center and Level 4 Neonatal Intensive Care Unit and provides high-quality healthcare to each person in every community we are privileged to serve – regardless of ability to pay – every day of their life. More information about Inova can be found at www.inova.org.
What you'll do
- The Pharmacy Liaison 1 will utilize clinical documentation to obtain prior authorization approvals and assist patients with timely pharmacy access to medications. They will also work with payers to resolve prescription insurance billing problems and maintain accurate patient profiles.
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