About this role
As a Business Analyst in the Intelligent Automation team, you are the bridge between business needs and automation delivery. You identify automation opportunities within the ING Finance domain based upon the Finance strategic priorities, evaluate the fit for purpose solutioning, translate processes into scalable solutions. You identify and initiate automation potential in the Finance domain. You work closely with stakeholders across Finance business teams, IT and the Intelligent Automation team to deliver compliant, efficient, and future-proof automation.
The team:
You will be part of the Intelligent Automation team within the COO Finance organization. From this team, the Finance organisation is serviced with low-code solutions (recognised as temporary solutions). Also strategical solutions for Finance are serviced via the COO Finance organization.
Key Responsibilities
- Intake & Evaluation: Lead unified intake of automation requests from the Finance organization. Drive assessments on possible strategic vs. low-code solutioning. Determination of business case values for automation
- Process Analysis: Identify automation potential based in the Finance Strategic priorities to ensure delivery on the finance strategic targets.
- Stakeholder Engagement: Collaborate with end users, COOF MT, architects, and local CFOs to align on solutioning
- Delivery Oversight: Coordinate within the Intelligent Automation delivery team to ensure delivery within the agreed timelines
- Governance & Ownership: Support evaluation of automation ownership and governance of low-code solutions and drive assessments of opportunities to replace low code solutioning with strategic solutioning
- Fit-for-purpose solution design: Translate business processes into automation flows of technologies already used in the Intelligent Automation team or identify fit-for-purpose solutioning on other technologies
- Artificial Intelligence: Actively support finding candidates for AI in the (COO) Finance organization and support the implementation of AI in automation solutions
Required Skills & Experience
- Proven experience in business analysis and automation preferably in Finance domains.
- Strong understanding of low-code platforms (Alteryx, Power BI, Automation Anywhere, OutSystems).
- Familiarity with COOF governance models and strategic alignment processes.
- Excellent communication and stakeholder management skills on all levels (end users – sr. management)
- Agile mindset and experience working in cross-functional squads
Rewards & benefits
We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions here.
The benefits of working with us at ING include:
A salary indication tailored to your qualities and experience
36 or 40 hour workweek
Individual leave: 24+2 individual holiday days based on 36 hr workweek
Diversity leave: 3 days per year (1,5 paid, 1,5 unpaid)
CSR days: up to 2 days per year to actively engage in society by volunteering
13th month salary
8% Holiday payment
Individual Savings Contribution (BIS), 3.5% of your gross annual salary
Mobility card
Attractive pension scheme
Hybrid working to blend home working for focus and office working for collaboration and co-creation
Want to apply directly?
Upload your CV and motivation letter by clicking the “Apply” button.
Procedure
Please note that it may take some time before we respond to your application and inform you about the next steps in the procedure. The continuation of the selection process consists of 2 interviews, in which we ask for both knowledge & skills and behaviour & competences.
About us
With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us and apply today
Other facts
About ING
ING is a pioneer in digital banking and on the forefront as one of the most innovative banks in the world. As ING, we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realise their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers
What you'll do
- The Business Analyst will lead the intake of automation requests and assess potential solutions within the Finance domain. They will collaborate with stakeholders to ensure timely delivery of automation solutions.
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