About this role
Sales & Services Officer – Private Banking
Are you looking for …
An all-round position in which you provide commercial and administrative support to our Private Banking clients?
Are you someone who …
• has a commercial mindset and is client- and results-oriented
• has an eye for quality and deadlines
• possesses good written and communication skills
• is sufficiently assertive and stress-resistant
• can work in a team, but also has a hands-on mentality
• can handle certain matters with the necessary discretion
• has experience in the banking sector, preferably within the branch network.
And you are someone who …
• has a bachelor's degree or equivalent through experience.
• You possess an excellent level of Dutch and can communicate fluently in both French and English
• has a good basic knowledge of banking products, in particular investments
• is proficient in MS Office programs
• has a good knowledge of ING tools (Branch Bank, Easyweb, Single view/CRM, Structured Intake Tool, Digital Banking, etc.)
... then you may be our new Sales & Services Officer Private Banking.
Your responsibilities …
• You provide commercial and administrative support to Private Bankers and Asset Managers
• You are the first point of contact for Private Banking clients, offices, and internal services
• Through regular client contact, you build a relationship of trust and become a fully-fledged discussion partner for our clients
• You play an important role in planning and preparing client visits for the Private Banker
• You proactively participate in commercial actions and campaigns (e.g. in the context of digitization)
• You play a coordinating role in the handling of files
• As an ambassador for our digital approach, you guide clients towards our digital solutions
Your working environment at ING ...
ING Belgium is the first universal direct bank and a strong player in the Belgian market. The bank offers its customers a wide range of financial products and services through the distribution channel of their choice (click and face). ING Belgium's clientele includes retail and private banking clients, as well as small and medium-sized enterprises, institutions, and large companies.
Other facts
About ING Hubs Romania
ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of 𝐨𝐯𝐞𝐫 𝟐𝟎𝟎𝟎 𝐡𝐢𝐠𝐡-𝐩𝐞𝐫𝐟𝐨𝐫𝐦𝐢𝐧𝐠 𝐞𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐬, 𝐫𝐢𝐬𝐤, 𝐚𝐧𝐝 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐩𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥𝐬.
We started out in 2015 as ING’s software development hub, then steadily expanded our range to include more services and competencies. Now we provide borderless services with bank-wide capabilities and 𝐨𝐩𝐞𝐫𝐚𝐭𝐞 𝐟𝐫𝐨𝐦 𝐭𝐰𝐨 𝐥𝐨𝐜𝐚𝐭𝐢𝐨𝐧𝐬: 𝐁𝐮𝐜𝐡𝐚𝐫𝐞𝐬𝐭 𝐚𝐧𝐝 𝐂𝐥𝐮𝐣-𝐍𝐚𝐩𝐨𝐜𝐚.
𝐎𝐮𝐫 𝐭𝐞𝐜𝐡 𝐜𝐚𝐩𝐚𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬 𝐫𝐞𝐦𝐚𝐢𝐧 𝐭𝐡𝐞 𝐜𝐨𝐫𝐞 𝐨𝐟 𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬, with more than 1800 colleagues active in Data Management, Touchpoint Channels & Integration, Core Banking, and Global Products.
We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.
For us, impact isn't a perk. It's the driver of our work. We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you?
What you'll do
- You will provide commercial and administrative support to Private Bankers and Asset Managers, acting as the first point of contact for Private Banking clients. Additionally, you will build trust with clients and coordinate the handling of files while promoting digital solutions.
Ready to join ING Hubs Romania?
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