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Operations Manager
full-timeBristol

Summary

Location

Bristol

Type

full-time

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About this role

Join Inframark: Leading the Way in Infrastructure Management

Inframark, founded in 1978, is a top provider of water and wastewater management services, committed to sustainable solutions that protect the environment. We offer a wide range of services, including operations, maintenance, management, infrastructure management, and consulting.  Be part of a team that values growth, development, and making a positive difference. Apply today!

Why Work for Inframark?

Our dedication to sustainability and community impact drives us to ensure clean, safe water for future generations. Whether you're at the start of your career or looking for advancement, Inframark offers purpose-driven work and opportunities for growth.  We offer an attractive salary package, including a generous benefits package with health, dental, and life insurance, 401(k) plan, paid time off, sick leave, holidays, and wellness plan.

 

The Operations Manager is responsible for overseeing the daily operations and maintenance activities of a municipal Water System.

RESPONSIBILITIES

  • Leads his/her team of operators in all aspects of people management including hiring, orientation/on-boarding, performance management, salary changes, promotions, training and development, transfers and terminations.  Monitors and reviews staff work and coaches appropriate improvement.
  • Ensures that all SOPs are followed and DOT, OSHA and other requirements are met.
  • Communicates with account managers on a weekly basis regarding ongoing operations.
  • Conducts site visits and communicates with maintenance group about maintenance, repairs, etc.
  • Manages maintenance of all trucks and equipment, including capital budgeting. 
  • Creates and manages operational budget.  Creates monthly operations reports.
  • Assesses operational performance and implements continuous improvements.
  • Other duties as assigned.

EDUCATION, EXPERIENCE AND SKILLS

Education/Experience:  BA/BS in related field and 5-7 years water/wastewater experience.  Two years previous supervisory experience required.

Licenses/Certifications:  Valid Driver’s License (CDL preferred). Water/Wastewater Operator’s License specific to state and site specific requirements.  Other licenses may vary according to specific site and assignments.

Technical:  Advanced proficiency with Microsoft Office applications & internet.  Ability to work with basic office equipment & phone systems.  Working knowledge of OSHA requirements, DOT regulations & Utility SOPs.  Proficiency completing all regulatory documentation, reports and correspondence.

Communication:  Communicates clearly & professionally.  Contributes to a positive internal & external customer experience.  Maintains composure in challenging situations.  Collaborates with others.  Asks for constructive feedback.  Promotes a culture of diversity, respect & accountability.  Challenges other through productive discussion.

Problem Solving & QualityPays attention to detail.  Identifies & solves complex issues.  Thinks “big picture” when assessing problems/opportunities.  Develops innovative & creative solutions.

Managing For Results:  Follows all company policies & SOPs.  Delegates, prioritizes & manages the work of others.  Balances competing priorities, scheduling issues & deadlines.  Delivers effective feedback.  Manages cost, quality & expedience.

Leadership & Initiative:  Motivates & empowers others.  Acts in accordance with company vision, mission & values.  Takes accountability for own performance.  Willing to take on additional assignments.  Seeks out opportunities for leadership & development.  Trains, coaches & mentors others.  Champions change.

PHYSICAL DEMANDS

Must be able to:  frequently lift 50-60 pounds; load, unload & move large equipment/tools; access confined spaces; continuously walk and climb stairs and ladders.

Inframark is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

 

Learn more about us at Water Infrastructure Operations | Inframark

Other facts

Tech stack
People Management,SOP Compliance,Communication,Operational Budgeting,Performance Assessment,Problem Solving,Leadership,Initiative,Technical Proficiency,Regulatory Knowledge,Collaboration,Detail Orientation,Coaching,Change Management,Customer Experience,Quality Management

About Inframark

Inframark is an independent, American-owned company widely recognized as a leader in Water Infrastructure Operations and Infrastructure Management Services.

From water and wastewater operations to financial and community management and specialized support services, we work side by side with our clients to achieve the highest levels of performance, safety, compliance and reliability.

Aging infrastructures and workforces, increasing compliance concerns and constant cost pressures — our experts know first-hand the challenges facing today’s municipalities, municipal utility districts and industries. We recognize that no two clients are exactly alike. That’s why our service model is tailored to each client’s unique systems, cultures and resources.

Grounded in years of expertise and guided by our CLEAR Partnership Values (Collaboration, Leadership, Excellence, Accountability and Respect) our 3,000 dedicated employees aim to create a "Better World Together" to deliver the critical services that help communities, companies and economies prosper.

Team size: 1,001-5,000 employees
LinkedIn: Visit
Industry: Utilities

What you'll do

  • The Operations Manager oversees daily operations and maintenance activities of a municipal Water System, leading a team of operators and ensuring compliance with regulations. Responsibilities include managing budgets, conducting site visits, and implementing continuous improvements.

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Frequently Asked Questions

What does a Operations Manager do at Inframark?

As a Operations Manager at Inframark, you will: the Operations Manager oversees daily operations and maintenance activities of a municipal Water System, leading a team of operators and ensuring compliance with regulations. Responsibilities include managing budgets, conducting site visits, and implementing continuous improvements..

Why join Inframark as a Operations Manager?

Inframark is a leading Utilities company.

Is the Operations Manager position at Inframark remote?

The Operations Manager position at Inframark is based in Bristol, Tennessee, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Operations Manager position at Inframark?

You can apply for the Operations Manager position at Inframark directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Inframark on their website.