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Sales Development Representative - Retention
full-timeLondon

Summary

Location

London

Type

full-time

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About this role

Company Description

Informa Festivals marks an exciting new chapter in B2B events, bringing some of the world's most influential creative, technology and business festivals together. We’re combining prestigious events like Cannes Lions, Black Hat, Money20/20, GDC, and London Tech Week with cutting-edge marketing intelligence platforms and advisory services to deliver unmissable experiences and insights.

Our festival-led approach reimagines traditional B2B events, creating powerful, immersive experiences that drive innovation and industry advancement. Building on decades of expertise and powered by Informa's international reach, we're shaping the next generation of business festivals.

We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100 who are #3 in Glassdoor's Best Places to Work 2025 UK list. 

Job Description

This role is based in our 5 Howick Place office.

Sales Executive – LIONS Learning Division

Are you passionate about driving business growth, building strong client relationships, and contributing to a dynamic team? Join our growing LIONS Learning division, where you’ll play a pivotal role in selling our innovative e-learning courses globally. This newly created role is designed to support our retention team and help us deliver exceptional results for our clients.

As a Sales Executive, you’ll be the first point of contact for some of our biggest brand and agency clients, supporting the sale of our products to agencies, brands, and media owners worldwide. You’ll manage inbound leads, qualify opportunities, book meetings, and drive outbound communications and lead generation efforts. Your contributions will help grow our pipeline, convert business, and strengthen client relationships.

  • Lead Management: Distribute daily leads, nurture prospects, and conduct qualifying calls for Business Development Managers (BDMs).
  • Sales Support: Research and create compelling pitch decks, ensuring they align with client needs and business goals.
  • Outbound Strategy: Build prospect lists, execute lead generation strategies, and manage outbound communications.
  • Account Management: Oversee renewal deals for independent agencies, from prospecting to closing, while maintaining strong client relationships.
  • Sales Enablement: Ensure seamless operation of our sales enablement tools and processes.
  • Collaboration: Work closely with product, sales operations, and marketing teams, and contribute to partnership management.
  • Forecasting & Reporting: Accurately forecast weekly and monthly performance, consistently exceeding KPIs to drive annual sales targets.
  • Advocacy: Act as an ally and advocate for diversity, equity, and inclusion in all aspects of your work

Qualifications

 

  • We’re looking for someone who thrives in a fast-paced, collaborative environment and has a proven track record of success in sales and lead generation. You’ll bring:
  • Experience with CRM systems, ideally Salesforce or Salesloft.
  • Demonstrated success in lead generation and winning new business.
  • A history of exceeding sales targets and KPIs.
  • Strong organizational skills and experience in stakeholder management.
  • The ability to craft engaging sales decks and write compelling email copy.

Additional Information

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say LifeAt.Informa.com

Our benefits include:

  • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
  • Broader impact: take up to four days per year to volunteer, with charity match funding available too
  • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
  • Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
  • A flexible range of personal benefits to choose from, plus company funded private medical cover
  • A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
  • Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
  • Recognition for great work, with global awards and kudos programmes
  • As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job  here.

Other facts

Tech stack
Sales,Lead Generation,Client Relationships,CRM Systems,Salesforce,Salesloft,Organizational Skills,Stakeholder Management,Pitch Deck Creation,Email Copywriting,Account Management,Sales Enablement,Collaboration,Forecasting,Reporting,Diversity Advocacy

About Informa Group Plc.

Informa champions specialists working in academic and business-to-business markets, connecting people with knowledge to help them learn more, know more and do more.

We’re a leading international events, digital services and academic knowledge business, headquartered in the UK and a member of the UK’s FTSE 100 group of public companies.

We’re also home to a fantastic, inclusive community of over 14,000 colleagues across 30 countries, and a place where our colleagues have the freedom and flexibility to bring ideas to life, do work that makes a real impact and discover opportunities to grow.

Our businesses include Informa Markets, Informa TechTarget, Informa Connect, Informa Festivals and Taylor & Francis, but if you work in one of the specialist markets we serve, you might also know us through our brands.

In Pharma, Medical and Biotech, that includes WHX Dubai, CPHI and EBD; in Tech, Enterprise Connect, AI Summit, Black Hat and GDC; in Natural Products, New Hope Network, Vitafoods and Natural Products Expo; in Beauty & Aesthetics, China Beauty Expo and Premier Beauty; in Finance, SuperReturn International, Money20/20, Finovate and IGM; in Research and Advanced Learning, Routledge and F1000; and many more brands in more markets too.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Information Services

What you'll do

  • The Sales Development Representative will manage inbound leads, qualify opportunities, and support the sales of e-learning courses globally. They will also oversee renewal deals and collaborate with various teams to drive sales performance.

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Frequently Asked Questions

What does a Sales Development Representative - Retention do at Informa Group Plc.?

As a Sales Development Representative - Retention at Informa Group Plc., you will: the Sales Development Representative will manage inbound leads, qualify opportunities, and support the sales of e-learning courses globally. They will also oversee renewal deals and collaborate with various teams to drive sales performance..

Why join Informa Group Plc. as a Sales Development Representative - Retention?

Informa Group Plc. is a leading Information Services company.

Is the Sales Development Representative - Retention position at Informa Group Plc. remote?

The Sales Development Representative - Retention position at Informa Group Plc. is based in London, United Kingdom. Contact the company through Clera for specific work arrangement details.

How do I apply for the Sales Development Representative - Retention position at Informa Group Plc.?

You can apply for the Sales Development Representative - Retention position at Informa Group Plc. directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Informa Group Plc. on their website.