CALL CENTER AGENTS / DATA CAPTURER
full-time•City of Cape Town
Summary
About this role
Duties & Responsibilities
• Call and follow up with leads generated through inbound and outbound sources (website, ads, campaigns, referrals, etc.).
• Understand customer needs and provide suitable information on products or services.
• Qualify leads and update CRM with accurate customer details and call outcomes.
• Persuade and guide prospects towards conversions (sales, appointments, or sign-ups).
• Maintain daily/weekly lead call targets, conversion ratios, and follow-up schedules.
• Handle sales queries, objections, and escalate complex cases to Management.
• Ensure compliance with company policies and always maintain professionalism.
• Work closely with Management / Team Leader to provide feedback on lead quality and campaign performance.
• Call and follow up with leads generated through inbound and outbound sources (website, ads, campaigns, referrals, etc.).
• Understand customer needs and provide suitable information on products or services.
• Qualify leads and update CRM with accurate customer details and call outcomes.
• Persuade and guide prospects towards conversions (sales, appointments, or sign-ups).
• Maintain daily/weekly lead call targets, conversion ratios, and follow-up schedules.
• Handle sales queries, objections, and escalate complex cases to Management.
• Ensure compliance with company policies and always maintain professionalism.
• Work closely with Management / Team Leader to provide feedback on lead quality and campaign performance.
Other facts
Tech stack
Customer Service,CRM,Lead Qualification,Sales,Communication,Persuasion,Objection Handling,Professionalism,Feedback,Follow-up,Target Achievement,Campaign Performance,Data Entry,Problem Solving,Team Collaboration,Time Management
About Indu Holdings
Website: www.induholdings.co.za
What you'll do
- Call and follow up with leads generated through various sources while understanding customer needs and providing suitable information. Maintain lead call targets and handle sales queries, ensuring compliance with company policies.
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Frequently Asked Questions
What does a CALL CENTER AGENTS / DATA CAPTURER do at Indu Holdings?
As a CALL CENTER AGENTS / DATA CAPTURER at Indu Holdings, you will: call and follow up with leads generated through various sources while understanding customer needs and providing suitable information. Maintain lead call targets and handle sales queries, ensuring compliance with company policies..
Why join Indu Holdings as a CALL CENTER AGENTS / DATA CAPTURER?
Indu Holdings is an innovative company offering exciting career opportunities. The CALL CENTER AGENTS / DATA CAPTURER position is a great chance to make an impact and grow your career.
Is the CALL CENTER AGENTS / DATA CAPTURER position at Indu Holdings remote?
The CALL CENTER AGENTS / DATA CAPTURER position at Indu Holdings is based in City of Cape Town, Western Cape, South Africa. Contact the company through Clera for specific work arrangement details.
How do I apply for the CALL CENTER AGENTS / DATA CAPTURER position at Indu Holdings?
You can apply for the CALL CENTER AGENTS / DATA CAPTURER position at Indu Holdings directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Indu Holdings on their website.