Operations Specialist
full-time•Astana
About this role
Operations Specialist
Department: Strategic Communications
Employment Type: Full Time
Location: Kazakhstan
Description
Operations Specialist is responsible for budgeting and financial oversight of communications initiatives, including expense tracking and vendor coordination. The role covers procurement processes, contract and billing management, and collaboration with external agencies and service providers. A key focus is improving operational efficiency through process optimization, tools implementation, goal tracking, and knowledge management. The position also supports internal communications, training initiatives, and team engagement in a multi-time-zone environment.
Responsibilities
Budget Vendor Management
- Planning Allocation: Develop, consolidate, and track the annual budget for communications initiatives, ensuring alignment with business needs and regional communications targets. Monitor and forecast communication related expenses, ensuring compliance with budget allocations and budget efficiency.
- Vendor Coordination: Manage tender processes for PR agencies, and coordination of service providers in terms of contract and payment processes (e.g., media monitoring platforms, content production vendors).
- Procurement Billing: Handle purchase requisitions, negotiate contracts, onboard vendors, and ensure timely billing and payment processing.
Process Efficiency Improvement:
- Own key team alignment tools and meetings, identify and implement improvements in day to day team communications.
- Evaluate and introduce new tools or platforms to enhance team productivity and exchange of knowledges.
- Ensure accurate set up of department and personal goals, timely reporting of achievements.
- Maintain and update department knowledge base and documents and report templates.
- Ensure timely delivery of important company wide updates and announcements to the team.
- Organize training programs and knowledge sharing initiatives for the communications team.
- Support internal engagement initiatives, including team building events and professional development opportunities.
Qualifications
- Bachelor's Degree in Administrative, Finance, Accounting, Procurement, Marketing, Business, or a related field.
- Work experience at least 2-3 years.
- Experience in operations, procurement budget management, or a similar operational role.
- Readiness to work with multiple time zones, including Latin America.
- Strong English proficiency (B2 or higher) and written/verbal communication skills.
- Experience in financial planning, and budgeting.
- Experience with enterprise resource planning systems and contract/vendor management.
- Strong Excel and data analysis skills.
- Highly organized with strong task ownership, multitasking, time management, and problem solving abilities.
Conditions & Benefits
- Stable salary, official employment
- Health insurance
- Hybrid work mode and flexile schedule
- Access to professional counseling services including psychological, financial, and legal support
- Discount club membership
- Diverse internal training programs
- Partially or fully payed additional training courses
- All necessary work equipment
Other facts
Tech stack
Budgeting,Vendor Management,Procurement,Contract Management,Billing Management,Process Optimization,Goal Tracking,Knowledge Management,Internal Communications,Training Initiatives,Team Engagement,Financial Planning,Data Analysis,Excel Skills,Multitasking,Problem Solving
About inDrive
inDrive is a global mobility and urban services platform. The inDrive app has been downloaded over 390 million times, and has been the second most downloaded mobility app for the third consecutive year. In addition to ride-hailing, inDrive provides an expanding list of urban services, including intercity transportation and delivery. In 2023, inDrive launched New Ventures, a venture and M&A arm.
inDrive operates in 1065 cities in 48 countries. Driven by its mission of challenging social injustice, the company is committed to having a positive impact on the lives of one billion people by 2030. It pursues this goal both through its core business, which supports local communities via a fair pricing model; and through the work of inVision, its non-profit arm. inVision’s community empowerment programs help to advance education, sports, arts and sciences, gender equality and other vital initiatives.
For more information visit www.inDrive.com
Team size: 1,001-5,000 employees
Website: http://www.inDrive.com
LinkedIn: Visit
Industry: IT Services and IT Consulting
What you'll do
- The Operations Specialist is responsible for budgeting and financial oversight of communications initiatives, including expense tracking and vendor coordination. The role also focuses on improving operational efficiency through process optimization and collaboration with external agencies.
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Frequently Asked Questions
What does a Operations Specialist do at inDrive?
As a Operations Specialist at inDrive, you will: the Operations Specialist is responsible for budgeting and financial oversight of communications initiatives, including expense tracking and vendor coordination. The role also focuses on improving operational efficiency through process optimization and collaboration with external agencies..
Why join inDrive as a Operations Specialist?
inDrive is a leading IT Services and IT Consulting company.
Is the Operations Specialist position at inDrive remote?
The Operations Specialist position at inDrive is based in Astana, Kazakhstan. Contact the company through Clera for specific work arrangement details.
How do I apply for the Operations Specialist position at inDrive?
You can apply for the Operations Specialist position at inDrive directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about inDrive on their website.