Head of Operations
full-time•Manila
About this role
Head of Operations
Department: Delivery Hub
Employment Type: Full Time
Location: Philippines
Description
We are in search of a Darkstore Business Partner to lead initiatives related to Philippine, with a primary focus on the project. The ideal candidate should possess strong leadership skills, market expertise in Philippine, and experience managing cross-functional teams within a fast-paced environment.
Key Responsibilities
- Serve as inDrive’s on-ground partner for darkstore operations in the Philippines.
- Support local darkstore leadership in achieving growth and scaling objectives.
- Provide visibility and reporting to inDrive’s regional and global teams on progress, risks, and opportunities.
- Facilitate collaboration between local darkstore partners and inDrive’s regional/global teams.
- Assist in building playbooks, sharing learnings, and supporting strategic initiatives.
- Help identify challenges in operations, growth, or partnerships, and ensure they are addressed with solutions.
- Primary focus on the Philippines.
- Work directly with local founders/leadership teams and key stakeholders in inDrive.
- Potential to support international darkstore initiatives as the model scales across other countries.
- Strong alignment and transparency between local partners and inDrive leadership.
- Effective support that helps partners achieve strategic growth milestones.
- Smooth collaboration across internal and external stakeholders.
- Timely visibility of key risks, issues, and successes in inDrive.
Skills, Knowledge & Expertise
- 5+ years of experience in quick commerce, food delivery, consumer goods, logistics, or startup operations.
- Strong understanding of grocery logistics, darkstore operations, and customer experience.Experience working closely with founders or in startup environments.
- A background in finance or analytics is a big plus.
- Must be fluent in English; Tagalog is needed for the Philippine role.
- Stakeholder management and cross-functional collaboration
- Analytical thinking and ability to translate insights into action.
- Strong reporting and visibility skills for senior stakeholders.
- Adaptability and problem-solving mindset.
- Leading teams and coordinating across different functions inDrive
Job Benefits
- Hybrid work schedule
- Stable salary, health insurance
- Unlimited opportunities for professional and career growth, regular external and internal training from our partners
- The opportunity to become part of an international team of professionals who create one of the greatest success stories in the global IT industry
- Initial training
- Probation period up to 3 months
We offer you all the conditions for professional and personal growth with a rapidly growing tech company. Your resume will be considered within 21 calendar days of receiving it. If your experience meets the requirements of our company, we will contact you.
If you receive no feedback, it means that currently there are no suitable vacancies for you.
Other facts
Tech stack
Leadership Skills,Market Expertise,Cross-Functional Team Management,Grocery Logistics,Darkstore Operations,Customer Experience,Stakeholder Management,Analytical Thinking,Reporting Skills,Problem-Solving Mindset,Collaboration,Strategic Growth,Adaptability,Finance Background,Startup Environment
About inDrive
inDrive is a global mobility and urban services platform. The inDrive app has been downloaded over 390 million times, and has been the second most downloaded mobility app for the third consecutive year. In addition to ride-hailing, inDrive provides an expanding list of urban services, including intercity transportation and delivery. In 2023, inDrive launched New Ventures, a venture and M&A arm.
inDrive operates in 1065 cities in 48 countries. Driven by its mission of challenging social injustice, the company is committed to having a positive impact on the lives of one billion people by 2030. It pursues this goal both through its core business, which supports local communities via a fair pricing model; and through the work of inVision, its non-profit arm. inVision’s community empowerment programs help to advance education, sports, arts and sciences, gender equality and other vital initiatives.
For more information visit www.inDrive.com
Team size: 1,001-5,000 employees
Website: http://www.inDrive.com
LinkedIn: Visit
Industry: IT Services and IT Consulting
What you'll do
- The Head of Operations will serve as inDrive’s on-ground partner for darkstore operations in the Philippines, supporting local leadership in achieving growth objectives. They will also provide visibility and reporting to regional and global teams on progress and risks.
Ready to join inDrive?
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Frequently Asked Questions
What does a Head of Operations do at inDrive?
As a Head of Operations at inDrive, you will: the Head of Operations will serve as inDrive’s on-ground partner for darkstore operations in the Philippines, supporting local leadership in achieving growth objectives. They will also provide visibility and reporting to regional and global teams on progress and risks..
Why join inDrive as a Head of Operations?
inDrive is a leading IT Services and IT Consulting company.
Is the Head of Operations position at inDrive remote?
The Head of Operations position at inDrive is based in Manila, National Capital District, Philippines. Contact the company through Clera for specific work arrangement details.
How do I apply for the Head of Operations position at inDrive?
You can apply for the Head of Operations position at inDrive directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about inDrive on their website.