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Rental Service Agent - Darwin (6-Month Contract)
contractDarwin

Summary

Location

Darwin

Type

contract

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About this role

 


ABOUT US


Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. 


With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.


Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.


 


THE ROLE


We’re looking for travel enthusiasts with a passion for guest service for our depot in Darwin. You’ll be the face of our company, reporting directly to the Branch Operations Supervisor, with the goal of ensuring an outstanding level of customer service, maintaining our fleet of campervans in top condition, and taking ownership of all issues that need to be managed to guarantee smooth operation of the depot. 


 


WHAT WILL YOU WORK ON?



  • Handling incoming reservations, welcoming guests and taking care of check-ins and check-outs;

  • Preparing and cleaning our campervans;

  • Maintaining our campervans in top condition and monitor maintenance and repairing needs;

  • Registering guests, monitoring stock and processing payments;

  • Handling complaints and troubleshooting emergencies.


 


WHO ARE WE LOOKING FOR?



  • You are a travel enthusiast with an aptitude for direct contact with customers, with experience in Tourism, Hospitality, Retail or Rent-a-car being desirable;

  • You’re fluent in English (mandatory) ;

  • You’re eligible to work in Australia, have a valid driver's licence and feel confident enough to drive a campervan (mandatory);

  • You’re available to work on weekends and public holidays;

  • You’re a responsible person who takes their work seriously and can be relied upon;

  • You’re well-organised and you’re good at solving problems.


 


THE INDIE COMMITMENT!



  • Being part of a young, fast-growing and innovative company where you make a difference;

  • Career development opportunities in Field Operations and transition opportunities to our Offices in Lisbon, Mexico City or Manila;

  • Continuous training and coaching to develop the skills that matter to you;

  • Compensation package that includes Performance and Referral Bonuses;

  • Free Road Trips, so you can experience Indie firsthand trips around Europe, North America and Oceania.


 


Are you ready to Go Indie?


 

Other facts

Tech stack
Customer Service,Problem Solving,Organization,Hospitality,Tourism,Retail,Driving,Maintenance

About Indie Campers

Indie Campers is your go-to platform for road trips. Aggregating over 6.000 own vehicles between RVs, campervans, motorhomes, and other recreational vehicles of countless private and professional hosts. We operate across Europe, North America and Oceania, being physically present in over 70 cities.

Founded in 2013 by two good friends, Indie Campers has set its mission on democratizing road trips by enhancing travel experiences and lowering prices for millions of travelers worldwide. We envision becoming the world's no. 1 road trip provider and are quickly expanding - vertically and geographically.

With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term and long-term RV rentals, and the possibility of buying one of our vehicles available for sale!

Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.

Join us: https://indiecampers.com/careers

Team size: 201-500 employees
LinkedIn: Visit
Industry: Travel Arrangements
Founding Year: 2013

What you'll do

  • The Rental Service Agent will handle incoming reservations, welcome guests, and manage check-ins and check-outs. They will also maintain the fleet of campervans and address any operational issues.

Ready to join Indie Campers?

Take the next step in your career journey

Frequently Asked Questions

What does a Rental Service Agent - Darwin (6-Month Contract) do at Indie Campers?

As a Rental Service Agent - Darwin (6-Month Contract) at Indie Campers, you will: the Rental Service Agent will handle incoming reservations, welcome guests, and manage check-ins and check-outs. They will also maintain the fleet of campervans and address any operational issues..

Why join Indie Campers as a Rental Service Agent - Darwin (6-Month Contract)?

Indie Campers is a leading Travel Arrangements company.

Is the Rental Service Agent - Darwin (6-Month Contract) position at Indie Campers remote?

The Rental Service Agent - Darwin (6-Month Contract) position at Indie Campers is based in Darwin, Australia. Contact the company through Clera for specific work arrangement details.

How do I apply for the Rental Service Agent - Darwin (6-Month Contract) position at Indie Campers?

You can apply for the Rental Service Agent - Darwin (6-Month Contract) position at Indie Campers directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Indie Campers on their website.