Medical Interpreter (Bilingual) - Michigan St Clinic, South Bend
full-time•South Bend
About this role
Description
Indiana Health Centers, Inc. (IHC) is a mission-driven organization providing high-quality, affordable healthcare to underserved and uninsured populations since 1977. At IHC, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the needs of patients we serve in the community. With ten healthcare centers, eight Women, Infants, and Children (WIC) nutrition program locations, a Mobile Health Unit, and in-house Pharmacy services (select locations), we offer primary medical, dental, and behavioral healthcare services to community-based patient populations throughout Indiana that are diverse in age, educational background, and income level.
IHC Michigan Street in South Bend is seeking a full time Medical Interpreter with fluency in Spanish. The Medical Interpreter works closely with other front office staff, back-office staff, and providers to provide customer service to patients in person and over the phone.
Meet our Michigan Street (South Bend) Team: https://indianahealthonline.org/locations/michigan-street-south-bend/
Clinic Hours of Operation:
Monday - 8:00 a.m. - 5:00 p.m.
Tuesday - 8:00 a.m. - 5:30 p.m.
Wednesday - 8:00 a.m. - 5:00 p.m.
Thursday - 8:00 a.m. - 5:30 p.m.
Friday - 8:00 a.m. - 3:00 p.m.
IHC’s robust benefits and compensation package includes:
- $1,000.00 retention bonus paid after one year
- No nights or weekends
- Generous Paid Time Off and Floating Holidays
- Day 1 Insurance benefits eligibility
- 403(b) Retirement Plan matching at one year of employment
- Employer-paid Group Life, Short-term disability, and Long-term disability coverages and HSA employer contributions
- Flexible Leave of Absence programs
- Personify Health Wellness program with paid incentives for participation
- SupportLinc Employee Assistance Program with 24/7 access to therapy consultation services
Medical Interpreter Job Responsibilities:
- Works as a front office staff member when not interpreting.
- Requires knowledge of a wide body of income eligibility rules in addition to verification, application, and documentation procedures and requirements; electronic medical records, and IHC’s policies and procedures.
Language/communication:
- Translate written and interpret spoken English and Spanish, including medical terminology, during patient encounters and phone calls, and for written materials.
- Function as a cultural facilitator between patients and providers.
- Explain cultural differences or practices to health care providers and patients, when appropriate.
- Communicate any special patient needs.
- Responds to patient requests for general information about health center services.
- Calls patients to confirm appointments.
Front desk/intake:
- Greets clients and visitors to clinic and assists with check in process.
- Schedules patient appointments.
- Answers phones and accurately direct calls.
- Uses and maintains the electronic medical record, accurately assembling income documents, and ensuring client information is up to date and complete.
Requirements
- High school diploma or equivalent required.
- Bilingual fluency in Spanish; written and spoken, including medical terminology required.
- One year of prior administrative experience preferred.
Equal Opportunity Employment Statement
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
What you'll do
- The Medical Interpreter translates written and spoken English and Spanish during patient encounters and phone calls, while also providing customer service. They assist with front office tasks such as greeting clients, scheduling appointments, and maintaining electronic medical records.
About Indiana Health Centers, Inc.
Indiana Health Centers, Inc. (IHC) is a Federally Qualified Health Center (FQHC) that has provided high-quality, affordable, patient-centered health care to underserved areas of Indiana since 1977. IHC operates ten health centers in seven different Indiana counties, and provides care to the migrant population with a mobile unit during the harvest season. IHC provides medical, dental, and behavioral health care to all who seek care, regardless of their ability to pay. IHC health centers serve people who have Medicaid, Medicare, HIP, most commercial insurance companies, and provides a sliding fee scale for those without insurance.
Ready to join Indiana Health Centers, Inc.?
Take the next step in your career journey
Frequently Asked Questions
What does a Medical Interpreter (Bilingual) - Michigan St Clinic, South Bend do at Indiana Health Centers, Inc.?
As a Medical Interpreter (Bilingual) - Michigan St Clinic, South Bend at Indiana Health Centers, Inc., you will: the Medical Interpreter translates written and spoken English and Spanish during patient encounters and phone calls, while also providing customer service. They assist with front office tasks such as greeting clients, scheduling appointments, and maintaining electronic medical records..
Is the Medical Interpreter (Bilingual) - Michigan St Clinic, South Bend position at Indiana Health Centers, Inc. remote?
The Medical Interpreter (Bilingual) - Michigan St Clinic, South Bend position at Indiana Health Centers, Inc. is based in South Bend, Indiana, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Medical Interpreter (Bilingual) - Michigan St Clinic, South Bend position at Indiana Health Centers, Inc.?
You can apply for the Medical Interpreter (Bilingual) - Michigan St Clinic, South Bend position at Indiana Health Centers, Inc.directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.