Commercial Insurance Service Specialist (Partner Advocate)
full-time•Indianapolis
About this role
Description
Indiana Farmers is currently looking for Commercial Insurance Service Specialists (Partner Advocates) to join our brand-new Partner Services Team! This position has the opportunity to work a hybrid or remote schedule.
The right candidate will have broad knowledge of commercial insurance operations and excellent communication skills in order to provide responsive, knowledgeable, and helpful assistance to commercial members / customers. The Partner Advocate handles inquiries across multiple channels, ensuring each interaction reflects the company’s commitment to delivering a positive and professional member experience for our business customers.
The Partner Advocate plays a critical role in helping us achieve our vision, by helping every member feel confident and supported throughout their insurance experience.
Benefits for the Partner Advocate:
- Free Health insurance
- Free Dental insurance
- Free Vision insurance
- Free Life insurance
- Free Short-Term & Long-Term Disability insurance
- 2% 401k Company Match
- 11% 401k Company Contribution
- Excellent Paid Time Off
- Generous paid time for Parental Leave
- Day of Service
- We promote from within our widely-talented workforce regularly and consistently offer opportunities to learn and grow
- Student Loan Assistance Program
- Educational Incentive Program
- Several committees to explore, to connect with co-workers and build relationships
- Two robust Employee Assistance Programs for you and your family
- Flexible Work Arrangements that include work locations in the office, hybrid schedules and fully remote. The type of arrangement available is determined by the position and business needs
- Matching funds of up to $100 annually are available from the company for your favorite charitable organization
- Associate recognition awards, fun gatherings, and opportunities to make friends are part of our culture
- An on-site fitness center, as well as free and convenient parking, make life easier
Requirements
Qualifications and Responsibilities of the Partner Advocate include:
- Commercial Insurance experience
- High School education or equivalent
- Strong written and verbal communication skills
- Ability to identify and process relevant data efficiently and accurately
- Open to flexible work schedules and able to work some evening hours
- Commitment to increasing knowledge base and learning new systems or tools to enhance overall job performance
- Reliable transportation for in-person training and events at home office, in Indianapolis
Why work for Indiana Farmers Insurance? Imagine working for an employer like this:
- An average associate retention rate of 95+ over the past 5 years
- Financially stable as shown by our A- (Excellent) rating by AM Best
- Truly customer focused
- A strong legacy of excellent performance throughout our 149 years in business!
For more information about Indiana Farmers, please go to https://insurance.indianafarmers.com/about-us.
Indiana Farmers Insurance is an equal opportunity employer!
What you'll do
- The Partner Advocate handles inquiries across multiple channels, ensuring each interaction reflects the company’s commitment to delivering a positive member experience. They play a critical role in helping members feel confident and supported throughout their insurance experience.
About Indiana Farmers Insurance
A mutual company founded in 1877, Indiana Farmers Insurance knows insurance, but just as important we know the Midwest. We know its values - they're the same by which we run our company. To us, people and relationships really matter, and there's a certain respect and appreciation that everyone in the company feels for one another. We partner with only the best agents, and like us, most of our agencies have been serving customers for generations.
Ready to join Indiana Farmers Insurance?
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Frequently Asked Questions
What does a Commercial Insurance Service Specialist (Partner Advocate) do at Indiana Farmers Insurance?
As a Commercial Insurance Service Specialist (Partner Advocate) at Indiana Farmers Insurance, you will: the Partner Advocate handles inquiries across multiple channels, ensuring each interaction reflects the company’s commitment to delivering a positive member experience. They play a critical role in helping members feel confident and supported throughout their insurance experience..
Is the Commercial Insurance Service Specialist (Partner Advocate) position at Indiana Farmers Insurance remote?
The Commercial Insurance Service Specialist (Partner Advocate) position at Indiana Farmers Insurance is based in Indianapolis, Indiana, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Commercial Insurance Service Specialist (Partner Advocate) position at Indiana Farmers Insurance?
You can apply for the Commercial Insurance Service Specialist (Partner Advocate) position at Indiana Farmers Insurancedirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.