Summary
About this role
1. Managing the process of the chronic medication cycle and reporting any undelivered medications to the call center for follow-up
2. Reviewing the cash sales on a daily basis and filling cash sales report; stating the reasons of difference, if there is any
3. Following up on the contracting sales and the delivery of the branch and analyzing the reasons for the increase or decrease in the sales rates.
4. Setting an action plan " Who, When and How" to achieve the sales target; received from the operations manager
5. Presenting an analysis report of the sales plan to the direct manager three days before the beginning of the month
6. Supervising pharmacy personnel and developing a plan to improve their performance
7. Providing training to new personnel, and conducting periodic meetings with employees to follow up on their performance
8. Reporting the pharmacy's and personnel's performance to the line manager on a regular basis
9. Monitoring product displays and shelves, as well as, the general appearance of the pharmacy
10. Reviewing the branch CCTV on a daily basis
11. Enforcing best practice protocols when storing prescription drugs.
12. Extracting an expiry report for the items that will be expired within 6 months and preparing an action plan for them
13. Providing a monthly report for medication shortages (in market or pharmacy) with the alternatives to be stated
14. Sending the branch's order to the orders committee on time and revising the received items to match the requested order
15. Addressing customers' requests and complaints and working on resolving them
16. Following up on solving problems with the competent departments under the supervision of the line manager, as soon as they occur
17. Providing a weekly report for all the transfers received from other branches, including the reason
18. Solving any pending claims in the statements and sending the statements weekly to the finance department
19. Adhering to the company policy and procedures and maintaining the workflow of the branch
20. Performing other tasks as assigned by the direct manager
Requirements
- Minimum 2 years experience in same position
- Bachelor in pharmacy
- Male is preferred
- Work Location: Nasr City Branch
- 2 Days Off
- Social Insurance
- Family Medical Insurance
Other facts
About IN
What you'll do
- The Pharmacy Manager is responsible for managing the chronic medication cycle, overseeing pharmacy personnel, and ensuring sales targets are met. Additional duties include monitoring inventory, addressing customer complaints, and reporting performance metrics to management.
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