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Field Service Technician
full-timeFranklin, Hudson

Summary

Location

Franklin, Hudson

Type

full-time

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About this role

Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments, including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 120,000 customers through our footprint of 130+ branches.

 

All correspondence will come directly from Imperial Dade and not a personal email address.

 

Imperial Dade has a Service Repair Technician role available in Massachusetts / New Hampshire area! Join a strong and continuously evolving group, helping to continue to grow our business. If you’re eager for your next opportunity, Imperial Dade is a great place to take that next step.

 

The Service Repair Technician maintains and services housekeeping equipment purchased or leased by our customers.

 

Your hours will be from Monday - Friday from 8:00 am to 5:00 pm, with some overtime.

You will:

  • Service, maintain, and repair commercial housekeeping equipment, such as carpet extractors, floor scrubbers, and vacuums
  • Establish and maintain strong collaborative relationships with assigned accounts and provide excellent customer service 
  • Maintain up-to-date records of services performed
  • Purchase parts and supplies and track inventory
  • Properly demonstrate equipment to customers
  • Coordinate with other departments to ensure customer satisfaction
  • Continually enhance industry and equipment knowledge
  • Follow safety and housekeeping procedures

You have:

  • High School Diploma, GED, or equivalent experience
  • A valid driver's license and a clean MVR
  • Prior service repair and maintenance experience
  • Electrical and mechanical experience
  • Experience with commercial housekeeping equipment
  • Excellent communication skills

About Imperial Dade!

 

We offer a dynamic environment for our more than 7,500 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team.

 

Imperial Dade is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors.

 

Our company is a Fair Chance employer, committed to providing opportunities for qualified individuals with past justice system involvement. We believe in assessing candidates based on their skills and experience. A conditional offer of employment will be contingent upon the successful completion of a background check, consistent with applicable federal, state, and local laws.

 

MASSACHUSETTS APPLICANTS:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Other facts

Tech stack
Service Repair,Maintenance,Customer Service,Electrical Experience,Mechanical Experience,Communication Skills,Housekeeping Equipment

About Imperial Dade

Imperial Dade Canada is the leading independent distributor of packaging, chemicals, janitorial supplies, and printing paper in Canada.

With over 100 locations across North America, Imperial Dade and Imperial Dade Canada serve over 90,000 customers in many market segments.

For career opportunities, please visit https://www.imperialdade.com/careers and select "Open Positions in Canada".

**
Imperial Dade Canada est le principal distributeur indépendant d'emballages, de produits chimiques, de fournitures d'entretien ménager et de papier d'impression au Canada.

Avec plus de 100 emplacements en Amérique du Nord, Imperial Dade et Imperial Dade Canada servent plus de 90 000 clients dans de nombreux segments de marché.

Pour les opportunités de carrière, veuillez visiter https://www.imperialdade.com/careers et sélectionnez "Postes ouverts au Canada"

Team size: 5,001-10,000 employees
LinkedIn: Visit
Industry: Transportation, Logistics, Supply Chain and Storage
Founding Year: 1935

What you'll do

  • The Service Repair Technician maintains and services housekeeping equipment purchased or leased by customers. Responsibilities include servicing, maintaining, and repairing commercial housekeeping equipment and providing excellent customer service.

Ready to join Imperial Dade?

Take the next step in your career journey

Frequently Asked Questions

What does a Field Service Technician do at Imperial Dade?

As a Field Service Technician at Imperial Dade, you will: the Service Repair Technician maintains and services housekeeping equipment purchased or leased by customers. Responsibilities include servicing, maintaining, and repairing commercial housekeeping equipment and providing excellent customer service..

Why join Imperial Dade as a Field Service Technician?

Imperial Dade is a leading Transportation, Logistics, Supply Chain and Storage company.

Is the Field Service Technician position at Imperial Dade remote?

The Field Service Technician position at Imperial Dade is based in Franklin, Massachusetts, United States and Hudson, New Hampshire, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Field Service Technician position at Imperial Dade?

You can apply for the Field Service Technician position at Imperial Dade directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Imperial Dade on their website.