About this role
On-Site Operations Line Lead - Muncie, IN
3rd Shift will train on 1st Shift for 90 days
3rd Shift - Sunday - Thursday 7:30pm - 6am
1st Shift - Monday - Friday 6am-4:30pm
Company Summary:
No matter what stage of your career, Impact Workforce Solutions can help you achieve your goals and realize your full potential. At IWS, teamwork is critical to our success, and we place a tremendous value on how we work together in our immediate teams, between our business units, and across our entire company. By delivering customized, strategic human capital solutions to our clients across a multitude of industries, we are recognized as the leader in the industry. With more than 2 decades in the industry, our commitment to improving the quality of life for people shows a genuine passion and caring spirit that helps not only our clients, but also our work-family to be successful.
Position Overview:
We are currently looking for a 3rd shift On-Site Operations Line Lead to join our Operations team in Muncie, IN. This role involves managing vendor relationships within an enhanced Managed Service Provider (MSP) platform and ensuring the effective operation of labor, productivity, and quality control during the 3rd shift. Bring your previous on-site staffing experience where you have managed agencies and the recruitment process and take advantage of this great opportunity to join a rapidly growing organization that provides a team environment with lots of growth opportunities.
Job Responsibilities:
- Management and support of requisitions, order distribution, employees, and invoice adjustments flowing through the VMS software
- Qualification and placement of candidates to open requisitions
- Coordination of orientation for new hires
- Management of Active Headcount and Identification of Core2 Graduates
- Perform new hire backgrounds, drug screens, onboarding timely and effectively
- Responsible for payroll hours submission to Payroll & Billing Specialist
- Perform/Assist in employee terminations while helping to mitigate risk
- Serve as the main contact for hiring managers, client HR, and employees
- Work closely with client managers to find solutions for recruiting/retention issues
- Evaluate staffing strategy and plans
- Coaching/Counseling and Mentoring
- Performance Reviews
- Attendance Tracking
- Manage client employee relations investigations, providing support, documentation, and guidance
- Other duties as needed or assigned
- Bachelor’s Degree preferred or equivalent experience
- 1-3 years’ experience to include Staffing, Recruiting, and/or Client Relationship role
- Experience in, or working knowledge of, vendor management software (VMS) preferred
- Working knowledge of HRIS/ATS systems
- Prior experience in manufacturing or distribution center environment
- Proficient in Microsoft Office products
- Excellent analytical and problem-solving skills
- Strong communication skills
- Ability to work 3rd shift
Thank you for your interest in Impact Workforce Solutions, we are proud to be an Equal Employment Opportunity Employer and participate in the E-Verify eligibility confirmation program.
Other facts
About IMPACT WORKFORCE SOLUTIONS
Impact Workforce Optimization (IWO) is a suite of solutions aligned for contingent workforce management including Core2 (Employer of Record), IMprove (MSP), and Clarity (VMS), supported by Direct Sourcing (to Core2) as an optional value-added service, customized to each client’s unique business needs.
A technology-enabled service platform; IWO is the perfect blend of high-touch and high-tech. IWO has proven to reduce turnover, improve productivity, and lower labor cost. The transformational outcomes delivered by this one-of-a-kind model have made believers out of CEOs, CFOs, CHROs, Operational Leadership, and countless others who have witnessed the change firsthand.
How Would Your Business Change If You Had:
Increased cash flow derived from labor cost savings.
A stable and loyal workforce of content and productive workers.
Retention that is ten times greater than traditional staffing.
Access to more workers for growth and peak periods.
A vendor-neutral partner for strategic workforce building.
Comfort knowing you have control, oversight, and auditability, of contingent workforce spend.
Flexibility, with options, for a more effective workforce strategy.
Omni-channel talent sourcing through a wider talent network.
Higher levels of production and quality.
Confidence in compliance and governance.
Less risk and lower exposure to liability.
Clear insight into data and analytics within the contingent workforce.
A competitive advantage for each worksite that your local competition will envy, and your local team will embrace.
No other solution brings these elements together in one comprehensive solution. The IWO model irrefutably delivers transformational outcomes. Combining talent acquisition, effective technology, and quality-of-life-improving employment (known as Core2) solves a business dilemma.
The Impact Workforce Strategists conduct a free assessment to determine if IWO is a fit for your business.
What you'll do
- This role involves managing vendor relationships within an MSP platform, ensuring effective labor, productivity, and quality control during the 3rd shift. Key duties include managing requisitions, coordinating new hire orientation, tracking headcount, submitting payroll hours, and serving as the main contact for client stakeholders.
Ready to join IMPACT WORKFORCE SOLUTIONS?
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