About this role
This role combines client communication, logistical coordination, and administrative precision to ensure exceptional travel experiences.
Responsibilities
Prepare detailed, customized itineraries for clients to ensure smooth travel experiences.
Coordinate and book all travel components, including accommodations, airport transfers, restaurant reservations, and activities.
Manage and organize travel plans for multiple clients simultaneously, especially during peak seasons.
Communicate with travel vendors to confirm bookings and resolve issues before travel begins.
Anticipate client needs and offer additional services or suggestions to enhance their travel experience.
Qualifications:
2+ years of experience in travel planning, concierge services, luxury hospitality, or related fields.
Strong knowledge of international travel logistics, including accommodations and transportation.
Excellent communication skills and the ability to work well under pressure.
Fluent English (C2 level).
Ability to manage multiple priorities in a remote work environment.
Other facts
About Impact BPO
Operating since 2004, we are well-versed in a variety of BPO's, operating systems, networks, databases, as well as tailoring to measure unique workspaces for your business to thrive. We work with just about any technology and/or workspace that a small business would need and encounter. We use this expertise to help customers with small to mid-sized projects grow at rapid pace
What you'll do
- Prepare detailed, customized itineraries for clients and coordinate all travel components to ensure smooth travel experiences. Manage travel plans for multiple clients and communicate with vendors to confirm bookings and resolve issues.
Ready to join Impact BPO?
Take the next step in your career journey