About this role
Role Purpose
Responsible for supporting hotels in enhancing revenue and market performance sharing in depth data analysis and recommending strategies for execution.
Key Accountabilities
| Work remotely as the direct revenue leader for 2-4 hotels holding daily/weekly/monthly revenue generation calls with the hotels (depending on the service level of the hotel) |
| Maintain IHG system and revenue process expertise status for self. |
| Work closely with RSPD-Revenue Services & Sr PRM community to find ways of improving performance, share agreed best practice and successes. |
| Actively collaborate with cross functional teams to drive the needs of the business – including tools, data, reporting and processes. |
| Deliver SL’s in line with the needs of the BU for driving Room Revenue, ToRe, RevPAR, RGI performance. |
| Ensure the effective roll out of new tools, system releases & programs ensuring team education and adoption. |
| Stay up to date with intelligence in the hotel industry & market(s) and use insight to drive revenue performance for the hotels within the portfolio. |
| Provide commercial team with insight into hotel performance and outlook and support with budgeting and RFP cycle. |
| As needed, support NHOP or conversion set-up. |
| Analyzing competitor and market pricing and trends to come with the right pricing strategy by segment and for each revenue stream. |
| Drive system adoption scores for the portfolio hotels. |
| Ongoing system health-checks, content/third party audits. |
| Creation, presentation and uploading forecast in internal systems. |
| Prepare for and conduct Revenue meetings in line with the Revenue Management Cycle for all revenue streams to identify risks opportunities, potential revenue driving activities or strategic direction shifts. |
| Participation in business reviews meetings with both corporate and owners. |
| Analysis and report on EOM performance and RMIs / RM Dashboard. |
Key Skills & Experiences
Education
• University Degree or Diploma in a relevant field or equivalent combination of education and work-related experience.
Experience
• Min 3 years’ experience in Revenue Management, ideally in all revenue streams
• Revenue Management Tools and Systems (Ideas, Duetto, EzRMS, Concerto, or other RMS)
Technical Skills and Knowledge
• Excellent communication and presentation skills
• Ability to impact and influence remotely
• Strong Excel Skills
• System and Technology savvy
Arabic Speaking Personnel
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
Who we are
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.
Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Other facts
About IHG
IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good.
With a family of 19 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes, IHG has over 6,300 open hotels in more than 100 countries, and a development pipeline of over 2,000 properties.
Luxury & Lifestyle: Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel Indigo
Premium: voco hotels, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN Hotels
Essentials: Holiday Inn Express, Holiday Inn Hotels & Resorts, Garner hotels, avid hotels
Suites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood Suites
Exclusive Partners: Iberostar Beachfront Resorts
InterContinental Hotels Group PLC is the Group's holding company and is incorporated and registered in England and Wales. Approximately 345,000 people work across IHG's hotels and corporate offices globally.
Visit us online for more about our hotels and reservations and IHG One Rewards. To download the IHG One Rewards app, visit the Apple App or Google Play stores.
What you'll do
- The role involves supporting hotels in enhancing revenue and market performance through data analysis and strategic recommendations. Responsibilities include conducting revenue generation calls, collaborating with cross-functional teams, and analyzing market trends.
Ready to join IHG?
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