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Specialist, Business Intelligence
full-timeLondon

Summary

Location

London

Type

full-time

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About this role

KEY ACCOUNTABILITIES

  • Will be the primary point of contact for IHG Reporting dashboards
  • Build, maintain, and optimize dashboards, reports, and visualizations for assigned functions—ensuring outputs are accurate, timely, and aligned with visual standards
  • Translate business needs into structured reporting logic with guidance; support ad hoc analysis and insights to validate trends and support storytelling
  • Assist in wireframe design, applying visual best practices and ensuring outputs meet usability goals
  • Perform data validation and collaborate with data and BI teams to resolve inconsistencies or quality issues
  • Support reporting automation efforts (e.g., PowerPoint refreshes, reusable templates) that increase delivery efficiency
  • Apply KPI definitions and governance standards consistently across deliverables
  • Provide documentation or walkthroughs for tools created, helping stakeholders understand outputs
  • Grow technical and business acumen by participating in team reviews, peer learning, and regular coaching from senior team members

EDUCATION

Bachelor’s in Computer Science, Statistics, Data Science, Mathematics, or Information Systems, or an equivalent combination of education and work-related experience. Business majors considered with strong technical ability.

EXPERIENCE

2–4 years in BI or analytics, with experience in dashboard development and ad hoc analysis.

TECHNICAL SKILLS & KNOWLEDGE

• Proficient in Tableau (or similar BI tool), with strong skills in dashboard creation, layout design, and interactivity
• Working knowledge of SQL for data validation, joining tables, and light ad hoc queries
• Comfortable analyzing trends, validating figures, and supporting business narrative development
• Basic understanding of semantic layers and how they support visual data structures
• Familiar with data storytelling principles and dashboard governance standards
• Exposure to Python, especially for automation use cases (e.g., generating PowerPoint decks or data-driven content updates)
• Proficiency in Tableau or similar BI tools is expected. Knowledge of PowerPoint automation (e.g., Python, scripting) is a plus

 


At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Who we are

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.


Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.


We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.


We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.


Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws.  We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Other facts

Tech stack
Business Intelligence,Dashboard Development,Data Validation,SQL,Tableau,Data Storytelling,Python,Ad Hoc Analysis,KPI Definitions,Visual Design,Reporting Automation,Collaboration,Documentation,Trend Analysis,Usability Goals,Data Governance

About IHG

IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good.

With a family of 19 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes, IHG has over 6,300 open hotels in more than 100 countries, and a development pipeline of over 2,000 properties.

Luxury & Lifestyle: Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel Indigo
Premium: voco hotels, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN Hotels
Essentials: Holiday Inn Express, Holiday Inn Hotels & Resorts, Garner hotels, avid hotels
Suites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood Suites
Exclusive Partners: Iberostar Beachfront Resorts
InterContinental Hotels Group PLC is the Group's holding company and is incorporated and registered in England and Wales. Approximately 345,000 people work across IHG's hotels and corporate offices globally.

Visit us online for more about our hotels and reservations and IHG One Rewards. To download the IHG One Rewards app, visit the Apple App or Google Play stores.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Hospitality

What you'll do

  • The Specialist, Business Intelligence will be the primary contact for IHG Reporting dashboards, responsible for building and optimizing dashboards and reports. They will also assist in wireframe design and support reporting automation efforts to enhance delivery efficiency.

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Frequently Asked Questions

What does a Specialist, Business Intelligence do at IHG?

As a Specialist, Business Intelligence at IHG, you will: the Specialist, Business Intelligence will be the primary contact for IHG Reporting dashboards, responsible for building and optimizing dashboards and reports. They will also assist in wireframe design and support reporting automation efforts to enhance delivery efficiency..

Why join IHG as a Specialist, Business Intelligence?

IHG is a leading Hospitality company.

Is the Specialist, Business Intelligence position at IHG remote?

The Specialist, Business Intelligence position at IHG is based in London, United Kingdom. Contact the company through Clera for specific work arrangement details.

How do I apply for the Specialist, Business Intelligence position at IHG?

You can apply for the Specialist, Business Intelligence position at IHG directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about IHG on their website.