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Hotel Security Officer
full-timeLondon

Summary

Location

London

Type

full-time

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About this role

At Kimpton Fitzroy London, we are looking for a Security Officer to join to join the Security Team on a 4 on 4 off shift pattern Days & Nights (Majority days) with an immediate start!

Kimpton Fitzroy London is all about providing a contemporary luxury hotel experience whilst building heartfelt human connections with guests and colleagues – we call it the Stay Human project. What more you ask? We have been named ‘The plushest pet-friendly hotel,’ because our heartfelt connection does not end with humans, it is extended to our furry friends. Want to know more? Apply now as we would love to hear from you!

You are always welcome here!

We are looking for a Security Officer who can commit to working on a 4 on 4 off basis, based on. Candidates must be flexible as will be required to work various shifts including weekends and nights on an ad hoc basis.

Kimpton Fitzroy Hotel is in the heart of Bloomsbury just a 2 minute walk from Russell Square tube station where the Piccadilly line runs 24hrs a day on Fridays and Saturdays!

As a Security Officer, we will support you to: 

  • Be yourself - bringing the real you to work, with your unique personality we want you to be who you are!
  • Lead yourself – we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections, we trust you to do right!
  • Make it count – you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day!

Our Security Officers are:

  • Experienced Hotel Security Officers who gained their experience in a property of a similar size, standard and complexity.
  • The holder of a valid SIA License.
  • Confident in de-escalation techniques, resolving issues while maintaining safety and guest experience.
  • Experienced in handling challenging situations with discretion, empathy, and control.
  • Are responsible for handling and documenting all security incidents and/or investigations in accordance with recommended standards.
  • Able to carry out administrative tasks according to Kimpton standard. Including maintaining accurate logs, audits, and SOP’s 
  • A proactive presence throughout the hotel, particularly in the public areas when you are the patrolling officer on duty.
  • Willing to learn new things and work as part of a wider hotel team.

We are committed to offer and provide our Security Officers with a competitive salary and a large range of benefits.

So why work for us (aside from joining an awesome team)? Well, look no further!

  • £32,364.80 full time salary (£15.56 per hour) plus great IHG perks!
  • 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
  • Access to Wagestream a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
  • Free meals whilst on duty prepare by skilled chefs!
  • Worldwide employee and friends & family hotel room discounts
  • Food and Beverage discounts at the delicious Fitz bar and Fitz Brasserie
  • Discounts off your supermarket shop, other shopping, and experiences through our portal!
  • Employee assistance programme 24/7 and employee healthcare plan with access to Mental Healthcare first aiders
  • Regular sporting and social events
  • Most importantly, we’ll help you grow and develop you as an individual

 

Please click ‘apply’ now!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? Well, you’ll never know unless you hit the 'Apply' button. 

 


At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections. Our bespoke spaces blend spirit, style and delight to create an addictive culture of refined irreverence where locals, visitors & colleagues seamlessly connect.

Other facts

Tech stack
Security Experience,SIA License,De-escalation Techniques,Issue Resolution,Discretion,Empathy,Control,Documentation,Administrative Tasks,Proactive Presence,Teamwork,Flexibility,Patrolling,Guest Experience,Problem Solving

About IHG

IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good.

With a family of 19 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes, IHG has over 6,300 open hotels in more than 100 countries, and a development pipeline of over 2,000 properties.

Luxury & Lifestyle: Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel Indigo
Premium: voco hotels, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN Hotels
Essentials: Holiday Inn Express, Holiday Inn Hotels & Resorts, Garner hotels, avid hotels
Suites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood Suites
Exclusive Partners: Iberostar Beachfront Resorts
InterContinental Hotels Group PLC is the Group's holding company and is incorporated and registered in England and Wales. Approximately 345,000 people work across IHG's hotels and corporate offices globally.

Visit us online for more about our hotels and reservations and IHG One Rewards. To download the IHG One Rewards app, visit the Apple App or Google Play stores.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Hospitality

What you'll do

  • As a Security Officer, you will be responsible for maintaining safety and security within the hotel, handling and documenting security incidents, and providing a proactive presence throughout the property. You will also be expected to resolve issues while ensuring a positive guest experience.

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Frequently Asked Questions

What does a Hotel Security Officer do at IHG?

As a Hotel Security Officer at IHG, you will: as a Security Officer, you will be responsible for maintaining safety and security within the hotel, handling and documenting security incidents, and providing a proactive presence throughout the property. You will also be expected to resolve issues while ensuring a positive guest experience..

Why join IHG as a Hotel Security Officer?

IHG is a leading Hospitality company.

Is the Hotel Security Officer position at IHG remote?

The Hotel Security Officer position at IHG is based in London, United Kingdom. Contact the company through Clera for specific work arrangement details.

How do I apply for the Hotel Security Officer position at IHG?

You can apply for the Hotel Security Officer position at IHG directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about IHG on their website.